What are the responsibilities and job description for the Collection Specialist position at CornerStone Staffing?
Collections Specialist
Location: Dallas 75247 | Onsite
Compensation & Schedule
• $21/hr
• Monday to Friday, 7:30 AM – 4:30 PM
• W2 Temp to Hire
• Start Date: ASAP
ROLE IMPACT
This role ensures timely and effective recovery of accounts receivable through proactive outreach and consistent follow-up. By maintaining accurate customer records and driving communication efforts, this position supports the broader financial health of the organization and reduces outstanding balances.
KEY RESPONSIBILITIES
• Contact Sales Order customers to resolve payment issues and update contact data
• Email and mail customer account statements bi-monthly; manage statement frequency by account type
• Make daily collection calls and emails to delinquent customers and document payment arrangements
• Analyze weekly AR aging reports in Excel and prioritize follow-ups
• Confirm and update accounting contact information for collection purposes
• Support AR issue resolution and assist in audits or executive projects
• Generate warranty letters as requested by Project Managers
• Transition to managing Pay Application project collections after 3 months
• Collaborate with accounting team on department-wide initiatives
MINIMUM QUALIFICATIONS
• 1 years’ experience in accounts receivable or collections
• Proficiency in Excel for reviewing aging reports and organizing follow-ups
• Strong organizational and follow-up skills
• Self-motivated with ability to work independently and with oversight
CORE TOOLS & SYSTEMS
• Microsoft Excel
• Email communication platforms
• Accounting and AR tracking systems (e.g., ERP or CRM software)
• Document generation tools (e.g., Microsoft Word)
PREFERRED SKILLS
• Persistent and solutions-oriented mindset
• Critical thinking and resourcefulness in locating customer contacts
• Ability to manage objections and adapt collection strategies
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