LMS Administrator – Blackboard / ATIS (SECRET Clearance)

Learning Management System (LMS) Course Specialist

Information Technology Support Services (ITSS)

Location: Fort Sill, Oklahoma

Security Clearance: Active SECRET Required

Position Overview

This work will involve administering and sustaining enterprise Learning Management Systems (LMS), specifically Blackboard and ATIS, to support Army Distributed Learning operations. The role will combine system administration, course lifecycle management, user support, and training enablement to ensure reliable delivery of blended and distance learning programs aligned with Programs of Instruction (POI).

Personnel will serve as technical subject matter experts (SMEs) responsible for system performance, course configuration, user access control, instructor support, and LMS optimization, while also providing training, reporting, and recommendations for system enhancements across the training enterprise.

Key Responsibilities

LMS Platform Administration

• Administer ATIS and Blackboard LMS platforms supporting the Army distributed learning environment
• Create, configure, and maintain LMS course shells in accordance with Army Blackboard naming conventions
• Manage the full course lifecycle, including course creation, delivery support, sustainment updates, and archival
• Configure course frameworks aligned with approved Programs of Instruction (POI) and blended learning delivery requirements

System Monitoring and Technical Support

• Monitor LMS system performance, stability, and availability across the training enterprise
• Provide Tier II/III technical troubleshooting for LMS issues involving database management, content management, system availability, and network integration
• Troubleshoot hardware/software compatibility issues impacting LMS functionality
• Collaborate with enterprise IT teams to resolve system performance or network integration issues

User Support and Instructor Training

• Train instructors, course managers, and developers on LMS tools including course design, testing tools, surveys, gradebook management, and course facilitation capabilities
• Provide onboarding training for new LMS users within established timeframes
• Assist instructors with digital course delivery and LMS functionality during training events

User Access and Enrollment Management

• Manage student, instructor, and administrator user accounts, enrollment, and access permissions
• Implement role-based access controls for LMS users
• Serve as the primary point of contact for LMS enrollment, disenrollment, and authorization requests

LMS Analytics and Reporting

• Monitor LMS usage metrics, system availability, and training participation data
• Produce recurring reports and analytics supporting training readiness assessments
• Provide recommendations for system improvements, capability enhancements, and technology upgrades

Security and Course Content Protection

• Safeguard controlled course materials and testing content within the LMS environment
• Enforce access controls for authorized personnel, including Test Control Officers (TCO)
• Ensure LMS operations comply with Army distributed learning policies and system security requirements

System Updates and Technology Integration

• Coordinate LMS updates, system patches, and technology upgrades with the Army Training Support Center (ATSC) and local training stakeholders
• Evaluate emerging digital learning technologies and mobile capabilities supporting the Army training environment
• Support implementation of approved system enhancements to improve training delivery capabilities

Required Qualifications

• Active SECRET security clearance
• 2 plus years experience administering Learning Management Systems such as Blackboard, ATIS, Moodle, Canvas, or similar enterprise LMS platforms
• Experience supporting distributed learning or digital training environments
• Experience with user account administration, enrollment management, and role-based access controls
• Ability to troubleshoot LMS platform issues related to system performance, database management, or content administration
• Experience supporting instructors or training organizations using LMS technologies

Preferred Qualifications

• Experience supporting Army or TRADOC training organizations
• Familiarity with ATIS, ATRRS, or Army distributed learning systems
• Experience with Blackboard administration or domain-level LMS management
• Experience supporting blended learning or digital course delivery environments
• Experience supporting LMS platforms within government or higher education training programs

Key Skills

• Blackboard and LMS administration
• ATIS platform operations
• Distributed learning support
• Course lifecycle management
• LMS system troubleshooting
• User access and enrollment management
• Training technology support
• Technical user training and instructor support

Target Salary range

• Initial salary is at $78,000 and can increase to $105,000 with demonstrated experience or customer familiarity,

Summary

The LMS Course Specialist serves as a critical component of the ITSS workforce supporting the Army’s distributed learning infrastructure. By administering ATIS and Blackboard platforms, supporting instructors and students, and ensuring reliable LMS operations, the position enables effective delivery of digital and blended training programs across the Fires Center of Excellence training enterprise.