What are the responsibilities and job description for the Office Manager position at Cornerstone Caregiving?
Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just over 6 years, we aim to provide the highest quality of care for our clients across 40 plus different states (and counting). You will report to our local Operating Director and assist in the growth and management of the office.
Office Location: Allentown, Pennsylvania
Job Description: The Office Manager is responsible for completing administrative and operational tasks that keep the office functioning and growing. Daily tasks may vary based on the office’s needs and the Operating Director’s expectations.
Job Responsibilities:
- Monitor schedules and ensure caregivers are at their assigned shifts
- Assess client needs and caregiver availability to ensure that all shifts are properly staffed
- Assist with incoming calls from prospective and current clients and caregivers
- Provide coaching and discipline to caregivers and office staff as needed
- Keep office compliant with state regulations
- Ensure all pay rates, times, and bonuses are correct for payroll
- Assist with updating and managing AxisCare profiles
- Perform client intake assessments as needed
- Keep office stocked with supplies
- Coordinate cleaning and maintenance services for office
- Coordinate caregiver appreciation efforts
- On-call: rotate managing phone calls after hours to ensure that all shifts are properly staffed
Preferred & Required Skills:
- Outstanding interpersonal skills
- Experience in home care preferred but not required
- Excellent verbal and written communication
- Proficient computer skills
- Ability to multitask and work at a fast pace
- Ability to clear required background check
- High school diploma or equivalent
**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Office management: 1 year (Required)
- Scheduling: 1 year (Required)
- Home care/ healthcare : 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Allentown, PA 18106 (Required)
Work Location: In person