What are the responsibilities and job description for the Field Interim Director position at Cornerstone Caregiving?
Note: This job requires 100% travel, including weekends
Job Description:
We are seeking a driven and adaptable Field Interim Director to be a part of our Home Base team and travel all throughout the US. This role plays a critical part in maintaining stability across Cornerstone offices when an Operating Director transitions out.
The Field Interim Director will travel to existing field offices from all over the US for a set time period, leading operations, stabilizing performance, and preparing the office for its next permanent leader.
Job Responsibilities:
Office Operations & Leadership
- Assume full leadership responsibilities of the departing Operating Director to ensure continuity of care, operational stability, and high-quality client and caregiver support.
- Recruit, interview, and hire caregivers using platforms such as Indeed, ensuring appropriate staffing for all clients.
- Oversee scheduling through AxisCare, maintaining adequate coverage for all clients and caregivers.
Office Assessment & Stabilization
- Evaluate office conditions upon arrival: client and caregiver paperwork, community relationships, staffing levels, vehicle condition, and operational gaps.
- Organize and refresh the office environment: tidy spaces, clean the Cornerstone vehicle, manage unused items, and ensure paperwork is up-to-date and scanned.
Collaboration & Communication
- Maintain clear communication with Home Base team members across operational departments.
- Partner with the Recruiting Team to support the identification of a permanent Operating Director.
- Serve as the point of contact for clients and families, resolving concerns promptly and professionally.
Team Development & Compliance
- Provide support, training, and mentorship to caregivers and managers.
- Monitor staff performance and issue improvement plans as needed.
- Ensure compliance with regulatory standards, company policies, and industry best practices.
Required Qualifications:
- Strong customer service and interpersonal skills.
- Ability to work independently and collaboratively in a fast-changing environment.
- Clear, professional verbal and written communication skills.
- Ability to sit for extended periods and work on a computer.
- Must be able to lift up to 25 pounds.
- Willingness and ability to travel nationwide.