Practice Manager

Work for an employer who loves you back!

Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking a Practice Manager to join our team.

Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved."

Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.

We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.

POSITION SUMMARY: The Practice Manager is a key leadership role responsible for the day-to-day operational management of the health center. This position ensures the delivery of efficient, high-quality patient care through effective supervision of clinical and administrative support services. The Practice Manager will work closely with clinical leaders, staff, and external partners to maintain compliance, improve patient outcomes, and foster a positive and productive work environment.

JOB DUTIES AND RESPONSIBILITIES:

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

• Oversees daily operations of the health center, including scheduling, staffing, patient flow, and facilities management. 
• Supervises and supports Medical Assistants, Healthcare Receptionists, and additional clinical and administrative support staff. 
• Assigns support staff to appropriate units and provides for adequate clinical coverage based on patient and provider need. 
• Reviews and approves time sheets, leave requests, expenses, and various payroll functions. 
• Plans and provides training and orientation of staff; assesses training needs and makes recommendations for continued training. 
• Assists HR and Operations in recruitment, interviewing, and selection of support staff; completes performance evaluations, as appropriate. 
• Monitors and enhances clinical workflows and scheduling procedures to ensure efficiency, quality, and compliance with health center policies and regulatory standards. 
• Reviews and implements quality assurance procedures, Patient Center Medical Home (PCMH) initiatives, and quality improvement projects to maintain a safe and productive clinical practice. 
• Integrates operations and ensures continuity among departments to promote a team-based care model. 
• Communicates Cornerstone Care’s organizational goals to provider and clinical teams and ensures operations align with the pillars of our strategic plan and PCMH treatment standards. 
• Purchases and maintains inventory of medical and office supplies, immunizations, site administered medications, and various testing solutions, and biologics. 

Follows all state, private, and federal regulations regarding storage, handling, and

• of vaccines, medications, and clinical testing supplies; communicates policy compliance standards to all clinical staff and providers. 
• Arranges calibration and ordering of various medical equipment 
• Conducts monthly staff meetings and reports to health center leadership, as appropriate. 
• Ensures accurate and timely reporting of operational and clinical data; assists in preparing encounter and collection reports for leadership and regulatory agencies. 
• Manages budgets and financial performance, including oversight of billing, collections, purchasing, and inventory. Routinely audits functions for optimal operations. 
• Addresses patient concerns or complaints and ensures a high level of satisfaction and service quality. 
• Develops and maintains effective relationships with collaborating organizations such as hospitals, health care providers, funders, and other community organizations. 
• Assists in the development of policies and procedures to ensure efficient and compliant operations. 
• Performs bookkeeping and quality control procedures for all on-site labs in conjunction with the lead provider. Completes quarterly proficiency testing as required by various laboratory programs. 
• Assists in the development and implementation of relevant marketing, outreach, and community education plans. 
• Participates in appropriate meetings and committees as assigned by Director of Clinical Operations or other senior leaders. 
• Participates in various clinical and financial audits. 

MINIMUM REQUIREMENTS:

• High school education or equivalent, required, advanced degree, preferred.
• Minimum 3–5 years of experience in healthcare, preferably in a community health center or similar setting. Prefer Medical Assistant or similar type of experience and/or training.
• Strong leadership, organizational, interpersonal and communication skills.
• Knowledge of medical practice operations, including electronic health record (EHR) systems, billing, and regulatory compliance.
• Commitment to health equity and serving underserved populations.
• Strong attention to detail and ability to maintain a positive, professional demeanor.

Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia.  Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.

Cornerstone Care offers:  Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.

Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.

Salary : $49,500 - $55,000