What are the responsibilities and job description for the Field Marketing Coordinator position at Cornerstone Capital Bank?
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Field Marketing Coordinator plays a key support role on the Field Marketing team, working alongside Loan Officers to help them implement effective marketing strategies that grow their referral business. This role supports the execution of marketing campaigns, adoption of marketing tools, and delivery of personalized marketing solutions—acting as a trusted resource to help Loan Officers connect with key referral partners. Field Marketing Coordinators ensure that the field has the tools, training, and materials needed to market confidently, compliantly, and consistently.
Key Responsibilities:
- Provide day-to-day support to Loan Officers on marketing tools, campaigns, and referral strategies.
- Assist with onboarding and training Loan Officers on marketing platforms, such as Mortgage Coach, MMI, email automation, video messaging tools, and social media systems.
- Help execute nurture campaigns and create compliant marketing collateral tailored to referral partners.
- Support the delivery and adaptation of marketing strategies to fit individual Loan Officer needs, branch priorities, and market conditions.
- Help maintain marketing consistency across branches by using pre-approved assets, templates, and playbooks.
- Collaborate with Field Marketing Managers, Sales, and Corporate Marketing teams to align campaign execution with organizational goals.
- Coordinate logistics for branch visits, marketing events, or regional rollouts.
- Gather feedback from the field to help identify marketing gaps or new needs, and relay insights back to the broader marketing team.
- Track marketing tool usage and adoption by Loan Officers; provide reminders, follow-ups, or troubleshooting assistance as needed.
- Monitor campaign activity and share insights or recommendations to improve engagement and outcomes.
What you’ll need to be successful:
- Degree in Marketing related filed a plus
- 1–3 years of experience in marketing coordination, sales support, or customer service—preferably in a fast-paced, field-oriented environment
- Excellent written and verbal communication skills
- Strong organizational and project management capabilities
- Comfortable with digital tools and platforms (experience with Salesforce, SOCI, Mortgage Coach, OSI Express, MMI, or similar tools is a plus)
- A customer-first mindset with a willingness to learn and adapt
- Enthusiasm for helping Loan Officers grow their business through relationship-driven marketing
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.