What are the responsibilities and job description for the IT Help Desk position at Cornerstone Bank - ND/SD?
About Us
At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.
What You’ll Do
Cornerstone Bank is looking for an IT Help Desk to join our professional team. This position may be located at any Cornerstone Bank location. This individual is responsible for supporting internal team members with daily computer activities and issues. Job responsibilities include answering Help Desk calls, working on tickets, and assisting team members when they run into issues. Travel as needed is required.
What We’re Looking For
- Excellent customer service and verbal/written communication
- Ability and willingness to learn new applications and processes, multi-task and manage time effectively
- Demonstrated ability to troubleshoot and problem solve
Background & Experience
Associate’s Degree in Computer Information Technology or related field and 2 years of customer service experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Why Join Us
- People-first culture with real responsibility
- An innovative approach to banking
- Development opportunities for continual growth
- Competitive Pay and a Comprehensive Benefits Program
- Incentive Compensation Plan
Ready to make a difference?
Apply now and bring your best to Cornerstone Bank.
Pre-employment background and credit screening are required for this position.
EOE, Including Disability/Vets