What are the responsibilities and job description for the Front Desk Internship position at Cornerstone Advocacy Service?
Our Mission:
Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone:
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ community are strongly encouraged to apply.
Pay Range: This is an unpaid position.
Job Summary:
Cornerstone is seeking motivated and dedicated Front Desk Interns to support our mission of creating communities where individuals and families are safe and children thrive. This role offers an excellent opportunity to gain hands-on experience in a non-profit environment dedicated to reducing domestic violence, sexual violence, human trafficking, and general crime. Often the first point of contact, the front desk interns will provide overall participant and administrative support, assisting with a variety of tasks that contribute to the smooth and efficient operation of the organization.
Essential Functions:
- Reception & Customer Service:
Greet and welcome visitors in a friendly and professional manner in person and over the phone. Answer questions, direct visitors, take messages, and provide general information as needed. Assist with vendor deliveries. Ensure the front desk area is tidy, organized, and welcoming. - Administrative Support:
Assist with general office duties including filing, data entry, copying, and managing correspondence. Support day-to-day administrative tasks to ensure smooth office operations.
- Communication & Correspondence:
Assist in tracking incoming and outgoing mail and emails. Support internal communications by relaying messages accurately and promptly.
- Office Operations:
Assist with office and operations support. This can include monitoring office supplies, restocking materials, reporting maintenance or supply needs to supervisor, supporting donation coordination across the organization.
- Meeting & Event Support: Assist with organization events by providing additional help with staffing, coordination, and logistics.
- Data & Records Management:
Help maintain and organize paper and electronic files, ensuring accurate and up-to-date records. Assist with creating, updating, or maintaining documentation or other reference materials.
- Currently enrolled in or a recent graduate of a relevant degree program (e.g., non-profit management, social work, business administration, or a related field.
- Strong attention to detail, organizational skills, and the ability to prioritize tasks.
- Excellent interpersonal skills and the ability to collaborate effectively with team members.
- Working knowledge of Microsoft Office Suite and Zoom, and comfortable with technology.
- Ability to exercise good judgment and deal with confidential information with discretion.
- A passion for social justice and a commitment to Cornerstone's mission.
- This position requires prolonged periods of sitting at a desk and working on a computer.
- Ability to operate standard office equipment and keyboards.
EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.