Delivery Technician

Delivery Technician DME (Durable Medical Equipment)

About Company:

Corner Home Medical  (CHM) is a family-owned and operated Durable Medical Equipment (DME) provider serving communities throughout Minnesota, North Dakota, Western Wisconsin, Northern Iowa, and the Eastern Dakotas. CHM delivers a broad range of Home Medical Equipment, compassionate support, and high quality service.

Corner Home Medical was established in 2015 when two long standing family businesses merged. The Steinhauser family began operating a DME business in 1995 while the Neumann family had operated a similar home respiratory and DME business since 2001. The two families maintain a strong commitment to family ownership, personalized care, and service excellence.

CHM offers a comprehensive catalog of home medical equipment and services including:

• Respiratory Equipment: CPAP/ BiPAP devices, portable and stationary oxygen systems, ventilators, and support for obstructive sleep apnea.
• Durable Medical Equipment (DME): Wheelchairs (manual, power, and rehabilitative) walkers, scooters, hospital beds, lift chairs, mobility aids, commodes, pressure-reducing surfaces, and enteral supplies.
• Home Medical Services: Home evaluations for wheelchair accessibility, warranty repairs, product set up and training, rental equipment, pick-up and delivery within 30 miles of locations, and 24/7 emergency services

CHM Mission is to foster compassionate care, collaborate education, innovation, quality, and above all trust. Our staff consists of trained individuals dedicated to helping patients maintain independence and improve health outcomes through right-timed delivery of medical equipment and support.

Corner Home Medical operates over 25 locations across Minnesota and North Dakota making friendly, local service widely accessible.

Corner Home Medical is widely recognized as a leading regional  provider of home medical and respiratory equipment, known for our high-touch service model, knowledgeable staff, and strong community presence. Many locations offer personalized equipment selection, patient training, and responsive support, reinforcing our standing as a top DME Supplier.

About the Role:

The Delivery Technician plays a critical role in ensuring the timely and accurate delivery of products and services to customers, directly impacting customer satisfaction and company reputation. This position involves not only the transportation of goods but also the installation, setup, and demonstration of products at customer locations, ensuring they are fully operational and meet quality standards. The Delivery Technician acts as a key point of contact between the company and its customers, providing professional and courteous service while addressing any questions or concerns. This role requires a strong attention to detail, technical aptitude, and the ability to troubleshoot and resolve issues on-site. Ultimately, the Delivery Technician contributes to the seamless end-to-end delivery experience, fostering positive customer relationships and supporting business growth.

Minimum Qualifications:

• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.
• Ability to lift and carry heavy items safely, typically up to 50 pounds.
• Basic mechanical aptitude and experience with product installation or assembly.
• Strong communication skills and a customer-focused attitude.

Preferred Qualifications:

• Previous experience as a delivery technician or in a similar role involving product installation.
• Familiarity with handheld devices or delivery management software.
• Certification in forklift operation or other relevant equipment handling.
• Knowledge of safety regulations and best practices related to delivery and installation.
• Additional technical training related to the products being delivered.

Responsibilities:

• Safely operate company vehicles to deliver products to residential and commercial customers within scheduled timeframes.
• Unload, assemble, install, and test products or equipment at customer locations to ensure proper functionality.
• Provide clear and professional communication with customers regarding delivery times, product usage, and any necessary maintenance.
• Document delivery activities, including obtaining customer signatures, completing delivery paperwork, and reporting any damages or discrepancies.
• Collaborate with dispatch and customer service teams to optimize delivery routes and resolve any delivery-related issues promptly.

Skills:

The Delivery Technician utilizes strong organizational skills daily to manage delivery schedules and ensure timely arrivals. Technical skills are essential for assembling, installing, and troubleshooting products on-site, ensuring customer satisfaction and product functionality. Effective communication skills are used to interact professionally with customers, providing clear instructions and addressing any concerns. Physical stamina and safety awareness are critical for handling heavy items and operating delivery vehicles responsibly. Additionally, problem-solving skills help the technician adapt to unexpected challenges such as route changes or product issues, maintaining a smooth delivery process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.