Faculty Support Specialist-SC Johnson College of Business

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Faculty Support Specialist-SC Johnson College of Business About the SC Johnson College of Business The Cornell SC Johnson College of Business is comprised of the university’s three accredited business schools: The Hotel School, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. The Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation, with 250 research and teaching faculty and nearly 4,000 undergraduate, professional, and graduate students. The Cornell SC Johnson College of Business has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw— both within the Cornell SC Johnson College of Business and within Cornell (including Cornell Tech). Our Team If you have a drive towards learning new skills and technology, problem solving, quick decision making, analyzing and contributing to efficient processes, and high levels of customer services that contribute to student success, press ‘apply’! Our team of specialists provide seamless administrative assistance to faculty, in contributing to the success of an engaging learning experience to our students across our three schools and multiple campuses in Ithaca and New York City. With guidance and coordination of the faculty, our team employs strategies to effectively facilitate student success that supports educational programming across 2 different Bachelor programs, 14 different MBA, MPS, MS, MHA programs, and 3 different PhD programs. Our role is constantly evolving as we navigate the changing landscape of education. The Opportunity The SC Johnson College of Business is seeking a Faculty Support Specialist who will provide broad administrative, organizational, and technical support to faculty, including teaching, research and travel support. In this role, you will: Provide instructional support as requested by faculty – course materials, grade tracking and set-up and maintain Canvas sites, setting up Zoom meetings and webinars, distributing Qualtrics surveys Coordinate class programs Arrange all phases of travel for faculty and guest speakers using Concur to prepare both domestic and international travel reimbursements Process print orders, office supplies, subscriptions and membership renewals using procurement card and e-Shop Assist with the management of faculty accounts and budget tracking Evaluate work and make suggestions on efficiencies and process improvements Support other administrative assistants across the College as needed This is a full-time (40 hours/week) endowed position that is based in Ithaca, NY. This position follows a 4:1 campus-to-home hybrid work schedule after a 6-month period of training and acclimation. This hybrid work schedule is subject to change at any time. Typical work hours are 8am-4:30pm Monday through Friday. What We Need We are looking for a team member who is an effective communicator, collaborative, service-oriented and open to learning and growing in a supportive environment. Additionally, you will: Have completed formal training beyond a HS diploma of 1-2 years, 2 year’s college coursework, or completed an Associate’s degree Technical/vocational school degree; and/or 4-6 years related experience is also acceptable Have the aptitude to handle confidential and sensitive information with utmost discretion and integrity Demonstrate record of successfully providing exceptional customer service Communicate with tact and diplomacy with a wide-range of internal and external constituents Demonstrate sound judgment, creativity, and problem-solving skills Be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment Have excellent organizational skills, and the aptitude to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent; balance conflicting priorities, and make decisions from a wide range of choices Have excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches Be accurate in spelling, grammar, proofreading and attention to detail Take initiative, meet challenges with resourcefulness and tact, have ability to work independently Be proficient in Outlook, Microsoft Word, Excel, Access, and PowerPoint If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include: Bachelor’s degree Minimum of 2-3 years’ experience in a professional office setting Knowledge of University programs such as Workday, Kuali, eShop, Web Financials, Canvas, I Want Doc, Outlook Calendar, Zoom, Concur, Salesforce, OLGAA, and Faculty Center Illustrate a proven track record of successfully providing exceptional customer service A cover letter and resume are required for further consideration for this position. Rewards and Benefits This position is located in Ithaca, New York and will allow for the flexibility to work remotely a minimum of 1 day per week at a location of employee’s choosing within the United States after a 6-month period of training and acclimation. This hybrid work schedule is subject to change at any time. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay. Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards. Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Visa Sponsorship is not available for this position. Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information. University Job Title: Administrative Asst IV Job Family: Administration Level: D Pay Rate Type: Hourly Pay Range: $24.01 - $27.91 Remote Option Availability: Hybrid Remote Company: Endowed Contact Name: Jamie Doss Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. 2023-06-09 Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.

Salary : $24 - $28