Director of Admission Operations

Cornell College invites applications for a full-time director of admission operations. This position directs the college’s admission operation department, including print and electronic communication flow, database management within the Admission CRM Slate, the visit program, and the application management process.  The director leads efforts to recruit transfer students, including the mentoring of an admission counselor who assists with transfer recruitment.  The director also supervises the assistant director, data assistant, and the admission system analyst. 

Duties & Responsibilities

• Directs and manages the information-driven communication flow to prospective students through the entire admission funnel. This flow includes publications and electronic communications efforts. Directs and supervises the overall operation for inventory, mailings, and follow-up communication.
• Works closely with Marketing and Communications staff to monitor all communication campaigns within Slate. Review of content, timing, execution, and development. Reviews and analyzes data for purposes relating to communication flow.
•  Supervise the management of the Slate CRM. Monitor data integrity, decisions about access, data retention/deletion policies, development of new features, and integration discussions. Help prioritize demands in this area.

• Recruit transfer and special population students, providing general information about the College, admission procedures, and general financial assistance counseling. Travel to transfer college fairs, work closely with PTK (Phi Theta Kappa) organizations, develop 2 2 pathways, and articulation agreements.

• Analyzes, reviews, and makes recommendations on student admission and scholarship applications.

• Supervise Campus Visit Experience. Oversee the staff within the Welcome Center to ensure a positive and inviting experience for every campus visitor. Serve on the Visit Committee to review past events, plan upcoming events, and continue to bring creativity to those experiences.

About Cornell College

Cornell College is a selective liberal arts college distinguished by our Ingenuity curriculum that builds on the strengths of our One Course At A Time schedule. This combination encourages the qualities of being thoughtful, original, and inventive, using the strengths of a liberal arts education to apply ideas to solve problems and meet challenges through hands-on experience in learning. Academic immersion, Division III NCAA athletic teams, and unparalleled flexibility attract an ambitious student body from across the U.S. and worldwide. We are located in Mount Vernon, Iowa, an urban fringe community located in the heart of the ICR Iowa region.

Qualifications and Education Requirements

Bachelor's degree required; Master’s degree preferred.  Three years of admission-related work experience in a competitive setting. Knowledge of database management and prior experience working with customer relationship management software and admissions marketing techniques is essential.

Strong communication, organizational, and computer skills, including Microsoft Office and familiarity with database management.

Preferred Skills

Knowledge of One-Course-At-A-Time, benefits of a liberal arts education, and federal/state financial assistance programs.  Ability to communicate effectively, interact professionally, and maintain confidentiality in a variety of situations (in person and on the telephone).  Must have a valid Iowa Driver's License and be insurable to drive to and from schools and college programs.

Working Conditions

This position has some weekend work throughout the academic year, along with some weekend and evening telemarketing projects. Cornell College complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact human_resources@cornellcollege.edu.

The hiring pay range for this position is $58,000 - $68,000. Cornell College offers a fantastic benefits package that includes health, dental, vision, HSA & FSA accounts, a TIAA 403(b) retirement account, and tuition remission and exchange for employees and dependents. We also offer life insurance, disability insurance, travel insurance, and accident insurance. And, all full-time staff begin with a 4-week vacation accrual along with 14.5 paid holidays per year. This position works on campus with the possibility of some regular remote work.

Application Process

To apply, submit a cover letter, resume, and a list of at least three professional references.

Cornell is an equal opportunity employer and encourages applications from underrepresented groups. Cornell complies with Iowa's Smoke-free Air Act. Cornell utilizes E-Verify and requires the satisfactory completion of a background check.

Salary : $58,000 - $68,000