Business Analyst

CORMAC is seeking a highly skilled Business Analyst to join our dynamic team. The ideal candidate will possess a background working in Agile development, proficiency in creating user stories, and excellent communication skills. This role will involve cross-functional collaboration to ensure complex business needs are translated into actionable requirements. The analyst will also support iteration planning, backlog grooming, testing activities, support, and training.

Responsibilities

• Collaborate with Product Owners, Business Stakeholders, and Agile Teams to understand business needs and translate them into actionable user stories and features.
• Elicit, analyze, and document business, system, and functional requirements, processes, and workflows using Agile principles.
• Collaborate closely with Product Owners to refine and prioritize backlogs, define acceptance criteria, and support PI (Program Increment) planning.
• Translate business needs into clear and concise user stories with well-defined acceptance criteria.
• Ensure requirements are continuously refined and ready for development teams in upcoming Sprints/Iterations.
• Facilitate backlog grooming, prioritization, and clarification of acceptance criteria with cross-functional teams.
• Work closely with developers and testers to ensure business needs are accurately translated into functional specifications and technical requirements.
• Ensure alignment between business goals and solution implementation.
• Partner with QA to support test case development and validation of requirements.
• Triage and expedite production support tickets, work with user support teams to provide issue updates, and coordinate with technical teams for resolution.
• Facilitate workshops, interviews, and stakeholder discussions to gather requirements and drive consensus.
• Support UAT (User Acceptance Testing), training, and ensure delivered features meet business expectations.

Required Skills & Experience

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field or equivalent experience.
• 5 years of experience as a Business Analyst or similar role in Agile development environments.
• Must be a U.S. Citizen.
• Must have the ability to obtain a Public Trust (Tier 1) Security Clearance.
• Prior experience in government or healthcare environments (e.g., Medicare, Medicaid, VA, CMS).
• Strong understanding of Agile methodologies, especially Scrum and SAFe (Scaled Agile Framework).
• Proficient in creating epics, features, and user stories with clear acceptance criteria.
• Excellent verbal and written communication skills, including the ability to simplify complex information.
• Proficiency with tools such as Jira, Confluence, Excel for backlog and requirement management.

Preferred Skills

• Prior experience in government or healthcare environments (e.g. Medicare, Medicaid, VA, CMS).
• Understanding of federal and/or state survey, certification, & accreditation processes.
• Prior experience working/supporting CMS Survey & Certification (S&C).
• Agile and SAFe certifications (e.g. SAFe Practitioner, SAFe Agilist, or SAFe Product Owner/Product Manager).
• Experience using UI/UX design tools (e.g. Figma, Balsamiq), process diagramming tools (e.g. Lucid, Visio), and data querying tools (e.g. SQL, DBeaver).

Why CORMAC?

At CORMAC, we leverage the power of Data Management and Analytics to enable our customers to achieve their strategic goals. With over 20 years of experience in Health Information Technology (HIT), human-centered design principles and Agile development methodologies, CORMAC delivers complex digital solutions to solve some of the most challenging problems facing public healthcare programs today.

As a US Federal Government contractor in the public healthcare sector, our work is impactful and cutting-edge while being performed in a supportive, collaborative, and welcoming environment. At CORMAC, we have a highly diverse workforce and believe the work environment is a place where creativity, collaboration, enthusiasm, and innovation happens, regardless of location.

E-Verify Participation/EEO

As an Equal Employment Opportunity employer, CORMAC provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnicity, color, national origin, ancestry, religion, creed, age, gender, gender identity/expression, sexual orientation, marital status, parental status, including pregnancy, childbirth, or related conditions, disability, military service, veteran status, genetic information, or any other protected status.