What are the responsibilities and job description for the Seasonal Ecom Order Fulfillment Associate position at Corkys Barbecue LLC?
Description
Seasonal Ecom Order Fulfillment Associate
Location: Memphis, TN Job Type: Seasonal, Full-Time / Part-Time Department: Ecommerce Fulfillment
About the Role
We're looking for a motivated, detail-oriented Seasonal Ecom Order Fulfillment Associate to join our team during our busy season. In this role, you'll be a key part of our order fulfillment operation — helping ensure every customer order is processed accurately, shipped on time, and backed by excellent service from start to finish. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys both hands-on order processing and direct customer interaction.
What You'll Do
- Provide friendly, responsive customer service via phone and email
- Process Ecom orders accurately and efficiently through our fulfillment system
- Perform quality assurance (QA) checks on outgoing orders to ensure accuracy before shipment
- Answer incoming phone calls and address customer inquiries, questions, and concerns
- Respond to customer emails in a timely and professional manner
- Communicate regularly with leadership on order status, issues, and daily fulfillment progress
- Collaborate with team members to meet daily shipping deadlines
- Flag and escalate order or product issues as needed
Requirements
What We're Looking For
- Strong communication skills, both written and verbal
- Comfortable working in a fast-paced, deadline-driven environment
- Detail-oriented with a strong focus on accuracy
- Basic computer proficiency (email, order management systems, spreadsheets)
- Ability to multitask across phone, email, and order processing duties
- Team player with a positive, customer-first attitude
- Prior customer service or fulfillment/warehouse experience a plus, but not required
Schedule & Details
- Seasonal position — October 1-December 31
- Shift- Sunday-Saturday availability (start and stop times will vary)
- Pay Range- Based on experience
How to Apply
Apply at Corkysbbq.com
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We are an equal opportunity employer. All qualified applicants will receive consideration for employment.