Accounts Receivable / Collections Specialist

Accounts Receivable / Collections Specialist

Location: Fort Myers, FL — Remote
Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM
Hours: 40 hours/week
Contract: 4 months

Pay rate - $18.67 per hour

We are seeking an experienced Accounts Receivable / Collections Specialist to join our team in a fully remote capacity. This is an excellent opportunity for a motivated, organized professional with 3–5 years of accounts receivable, collections, customer service, or sales support experience.

The successful candidate will independently manage an assigned regional portfolio, drive cash collections, resolve account issues, and partner with internal teams and clients to ensure timely payment.

What You'll Do

• Manage an assigned portfolio of business-to-business accounts and invoices.
• Perform daily cash collection activities through phone, email, and Microsoft Teams.
• Follow up on overdue invoices and maintain consistent client contact.
• Review account balances, aging reports, purchase orders, credits, and unapplied cash.
• Investigate and resolve billing and payment disputes.
• Track collection activity and document client interactions and payment commitments.
• Manage receivables across 90/60/30/current aging categories.
• Identify client issues early and escalate appropriately to management and Sales.
• Recommend payment plans or other appropriate solutions for delinquent accounts.
• Coordinate with Order Management and Cash Applications teams to resolve outstanding balances, refunds, credits, and overpayments.
• Support electronic invoicing and collections through client portals.
• Prepare credit memos and ensure accurate coding.
• Prepare monthly reporting on significant delinquent balances.
• Meet or exceed monthly and quarterly collection, delinquency, unapplied cash, and receivables performance targets.
• Provide updates and reporting to internal and external stakeholders.
• Maintain compliance with corporate policies, legal requirements, SOX requirements, and applicable country-specific regulations.

What We're Looking For

• 3–5 years of relevant experience in Accounts Receivable, Collections, Customer Service, or Sales Support.
• Strong understanding of basic accounting and accounts receivable principles.
• Advanced Microsoft Excel skills, including formulas, sorting, filtering, and spreadsheet manipulation.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with Oracle is preferred.
• CRM experience is a plus.
• Excellent written and verbal communication skills.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and time management.
• Ability to work independently with minimal supervision.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively with stakeholders across different levels, regions, and cultures.
• Demonstrated ability to meet strict deadlines and service-level requirements.
• High level of initiative, adaptability, and accountability.
• Strong team-player mentality and ability to build effective internal and external business relationships.

Who You Are

You are a motivated, high-performing professional who takes ownership of your work and consistently follows through. You are comfortable working independently, solving complex account issues, managing ambiguity, and adapting to changing priorities.

You bring strong communication skills, attention to detail, persistence, and a positive approach to challenging collection situations. You are receptive to feedback and committed to continuous improvement.

Education

• High School Diploma required.
• Associate degree or equivalent work experience preferred.

Additional Information

• Remote position — candidates must be local to Fort Myers, Florida.
• Full-time, 40 hours per week.
• Standard schedule is 8:00 AM–5:00 PM, Monday through Friday.
• Two-round interview process.
• Overtime may occasionally be required based on business needs.
• 1 position available.

1037684

#CSPRO

Job Types: Full-time, Contract

Pay: $18.67 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Fort Myers, FL 33913

Salary : $19