What are the responsibilities and job description for the Restaurant Service Director position at COREcruitment Ltd?
Restaurant Service Director
San Francisco, CA
$75,000 – $100,000 Benefits
We’re partnered with an upscale restaurant client seeking a passionate and experienced Director of Guest Services to help lead daily operations and deliver exceptional guest experiences.
This role is perfect for a restaurant professional who thrives on the floor, loves interacting with guests, and enjoys developing teams. The ideal candidate comes from an elevated restaurant, fine dining, luxury hotel, or high-end hospitality background and understands how to create memorable experiences while maintaining strong operational standards.
What You'll Be Doing
- Leading daily front-of-house operations and ensuring smooth service execution
- Driving exceptional guest experiences and building lasting guest relationships
- Coaching, mentoring, and developing service teams
- Handling guest feedback and resolving concerns professionally and efficiently
- Supporting scheduling, staffing, and team performance initiatives
- Assisting with reporting, cash management, and operational systems
- Ensuring compliance with health, safety, and company standards
What We're Looking For
- Previous management experience within restaurants, hospitality, food service, or luxury hotels
- Strong background in guest relations and service-focused environments
- Experience in upscale, fine dining, luxury hospitality, or high-volume operations preferred
- Proven ability to lead, motivate, and develop teams
- Passion for hospitality and creating exceptional guest experiences
Salary : $75,000 - $100,000