Medical Records Supervisor

$23.92 / hr

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good.

At CoreCivic, we do more than manage inmates, we care for people. CoreCivic is currently seeking Medical Records Supervisors who have a passion for providing the highest quality care in an institutional setting.

Essential Functions

The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.

• Supervise medical records staff in the performance of their duties and evaluate as prescribed by the facility and corporate policy. This includes, but is not limited to, training new employees; evaluating performance and preparing written performance appraisals; listening to complaints and effectively resolving disputes or problems; taking corrective or disciplinary action; developing work schedules for subordinates; and approving leave requests.
• Supervise the maintenance of all medical records and monitor the copying of records in accordance with CCA policy.
• Create and maintain medical records, general files, logs, and other related records and documents in an organized manner, to include sorting, labeling, filing and retrieving, in accordance with corporate and facility file retention and storage procedures; and maintains confidentiality and security of records.
• Maintain absolute security and confidentiality of all medical records.
• Maintain a current inventory of clinic supplies; monitor compliance with sign in/out logs; prepare inventory reports as required.
• Monitor outside referrals and coordinates transfer of medical records.
• Assist in the preparation of routine medical and dental reports.
• Input text accurately and produce finished documents efficiently using a typewriter and/or word processing and spreadsheet programs on a computerized system; copy, compile and distribute as necessary.
• Provide all needed assistance as requested by Warden, corporate Director, Medical Services or their designees to respond to inmate grievances, properly authorized attorney inquiries, and other health care matters.
• Using appropriate grammar and spelling, routinely compose and create documents from handwritten or typewritten copy to include letters, memoranda, reports, correspondence, forms, statistical data, etc.
• Independently edit documents making necessary corrections or revisions to include spelling, grammar and sentence structure.
• Sort and distribute interoffice and in-coming mail to include certified and registered mail and packages in accordance with all applicable rules and regulations; prepare and meter, if necessary, out-going mail and packages.
• Read and comprehend medical instructions and procedures, correspondence, policies, regulations, reports, directions for forms completion and other simple or moderately complex documents.
• Communicate effectively and coherently with staff, inmates/residents and visitors; respond to verbal/written inquiries and requests or refer to appropriate staff member; answer telephone, route calls and/or take accurate and legible messages
• Thoroughly, neatly and legibly complete required documents to include logs, forms, records and reports.
• Monitor the area and make reliable visual identification of inmates/residents, authorized personnel and other individuals to ensure safety and security.
• Engage in functions in confined areas that include such things as working various shifts and physically checking the doors, windows and other areas to ensure they are secure.
• Endure verbal and mental abuse when confronted with the hostile views and opinions of inmates/residents and other, e.g. visitors and family members, encountered in an antagonistic environment.
• Endeavor to comply with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contract requirements.
• Take appropriate action to prevent or diffuse potentially disruptive situations.
• Establish and maintain effective working relations with others and handle difficult interpersonal contacts.
• Add, subtract, multiply and divide using whole numbers, common fractions and decimals.
• Compute rate, ratio and percent.
• Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Participate in in-service and other training programs as required.
• Remain alert at all times and react quickly, efficiently and calmly in emergency and other high stress situations.
• Perform other duties as assigned by the Health Service Administrator.
  
  
  

Qualifications

• High school diploma, GED certification or equivalent.
• Three years experience in a similar position required.
• One year’s supervisory experience preferred.
• Additional education or specialized training may be substituted for the required experience.
• A valid driver's license is preferred, unless required by contract or applicable statute.
• Proficiency in Microsoft Word for Windows, Excel, Windows 95 and other personal computer applications required.