DTS Support Specialist

Information Technology -> Information Technology

Core4ce is seeking a talented Travel Analyst to join our Jacksonville, Florida team in support of a government customer. The ideal candidate will provide stellar customer support to all CNSL fleet ships, employees and customers involving the execution of Defense Travel Program Authorizations and Vouchers.

Responsibilities

• Provide subject matter expertise and support to Approving Officials to identify and resolve travel authorization and voucher processing problems encountered.
• Provide sound judgment and advice to travelers in accurately completing various DTS travel or related documents following internal and external policies and procedures.
• Monitor and track all vouchers in DTS – and research, collect data, and effect any corrections to incorrectly completed vouchers.
• Obtain view only access to CitiManager tool to verify that the correct travel card charges have been included when preparing vouchers.
• Assist with reviewing all required travel reports on a daily, weekly, monthly and/or quarterly frequency, as required, and provide assistance with correcting, clearing up suspended or rejects and provide follow up to ensure action has been completed.

Requirements

• Active Secret Security Clearance.
• Knowledge in DoD JTR policies and procedures
• Working knowledge of processing travel authorizations, travel vouchers using DTS and Transaction Online Processing System (TOPS) upload/download of DD Form 1610 (Request and Authorization for TDY Travel of DoD Personnel) and DD Form 1351-2 (Travel Voucher or Sub-voucher) and Microsoft Office Suite.
• DTS experience to include DTS travel documents, Non-DTS Entry Agent (NDEA) functions, cancellation procedures, constructed travel, Fiscal Year (FY) crossover, group Travel, itinerary changes, routing lists, and reports.
• High School Diploma or equivalent
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, etc.)
• 3 years of practical DTS experience utilizing various DTS applications to provide effective and efficient program employment in executing the organization’s travel requirements.

Preferred

• Bachelor’s Degree
• Understanding of DON policies for protection of Personally Identifiable Information (PII)
• Knowledge of current relevant guidance including the Joint Travel Regulation (JTR), the Department of Defense Financial Management Regulation (DoDFMR), Navy DTS Business Rules, and NAVSUPINST 4650.8, and DoDI 5154.3

Why Work for Us?

Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.