What are the responsibilities and job description for the Medical Device Sales - Orthopedic Sales Associate position at Core Surgical Group, Arthrex Agency?
Description
Essential Duties & Responsibilities
Knowledge
Essential Duties & Responsibilities
- Primarily responsible for meeting and exceeding sales objectives for the territory through representing Arthrex Austin, an independent agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals
- Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies
- Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
- Identify the needs of new prospects and develop appropriate responses (written, telephone, and face-to-face)
- Cross-sell additional products or manage new product introductions as they become available
- Address any problems that arise at the accounts
- Support compliance and principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state, and local laws & regulations, accreditation & licenser requirements, and Company policies & procedures
- Work with Sales Managers by receiving coaching, training, or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed
- Maintain training in sales skills, product features/benefits, and other critical business applications
- Collect competitive data and remain current on industry, customer and competitive trends
- Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required
Knowledge
- Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
- Knowledge of Operating Room protocols and procedures
- Proficient in Microsoft Office Suite
- Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
- Strong written and verbal communication skills
- Excellent public speaking skills
- Ability to interact in a professional and courteous manner with clients, doctors, and staff at all times
- Ability to work collaboratively within a team as well as individually
- Highly organized and detail oriented in all assignments
- Strong follow through skills
- Ability to work independently and interact with all levels of management
- Accuracy, analytical skills and attention to detail are required
- Ability to handle sensitive and confidential information
- Ability to exercise good judgment and discretion
- Strong negotiation and closing skills
- Strong sense of urgency
- Strong multi-tasking skills; must manage responsibilities under strict deadlines
- Bachelor's degree required
- Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
- Required to maintain vendor credentialing for assigned territory
- Ability to remain calm and professional in a surgery/ operating room environment
- Must be able to travel within assigned territory as required
- Ability to lift up to 35 pounds on a regular basis
- Must be able to remain in a stationary position, often standing, for prolonged periods of time
- Moving around to accomplish tasks or moving from one worksite to another