Mitigation Technician

Job Summary

SERVPRO Team Bisig is seeking a dependable and motivated Mitigation Technician to join our restoration team. This role is responsible for performing water, fire, mold, and biohazard mitigation services at residential and commercial properties. The ideal candidate is hands-on, detail-oriented, and capable of working efficiently in fast-paced, emergency-response environments while delivering exceptional customer service.

Key Responsibilities

• Perform water damage mitigation, including extraction, drying, and monitoring

• Execute fire and smoke damage cleanup, including debris removal and odor control

• Conduct mold remediation in accordance with industry and company standards

• Set up, monitor, and remove drying equipment (air movers, dehumidifiers, HEPA air scrubbers)

• Perform demolition and controlled tear-out as required

• Document job progress with photos, moisture readings, and daily job notes

• Follow all safety procedures, OSHA standards, and SERVPRO protocols

• Communicate professionally with homeowners, property managers, and adjusters

• Maintain company vehicles, tools, and equipment in clean and working condition

• Participate in on-call rotation for emergency services, including nights and weekends

Qualifications & Requirements

• High school diploma or GED required

• Valid driver’s license with a clean driving record

• Ability to lift 50 lbs and perform physical labor for extended periods

• Comfortable working in confined spaces, heights, and adverse conditions

• Strong work ethic, reliability, and attention to detail

• Ability to follow instructions and work independently or as part of a team

• Willingness to work overtime and be on-call as needed

Preferred Qualifications

• IICRC certifications (WRT, ASD, FSRT, AMRT) preferred or willingness to obtain

• Prior experience in restoration, construction, demolition, or general labor

• Basic knowledge of moisture mapping and drying principles

• Customer service or field-based experience

Work Environment

• Residential and commercial job sites

• Exposure to water, mold, smoke, and debris (PPE provided)

• Emergency-response conditions requiring flexibility and urgency

Compensation & Benefits

• Competitive hourly pay based on experience

• Overtime opportunities

• On-the-job training and paid certification opportunities

• Career growth within a rapidly expanding restoration company

• Health, dental, vision, and other benefits (where applicable)

Why Join SERVPRO Team Bisig

• Stable, year-round work

• Strong team culture and leadership support

• Clear growth path from technician to lead or management roles

• Opportunity to make a meaningful impact by helping people recover from disasters