HR/Office Manager

Core Linen Services is a leader in hospital and hospitality laundry processing services around the country. Our focus is on service, quality and safety which enable our clients to provide essential services to their patients and guests. The Company operates across 20 states and is a portfolio company of H.I.G. Capital, based in Miami, FL.

Summary:
The HR/Office Manager partners with corporate support teams to oversee site-level human resources and administrative operations. This role serves as the on-site expert for HR policies and procedures, ensuring compliance with company standards and employment regulations.

Responsibilities include associate relations, hourly recruiting and onboarding, benefits and payroll support, training coordination, and employee engagement initiatives. In addition, the Office Manager oversees daily office operations, including record maintenance, reporting, and general administrative support.

This position requires strong organizational skills, discretion, and effective collaboration to support both employee needs and business operations.

Essential Duties and Responsibilities:

• Manage day-to-day office and HR operations, including payroll support, attendance tracking, recordkeeping, and administrative processes.
• Recruit, interview, hire, and onboard new employees; assist managers with recruitment strategies to increase qualified applicant flow.
• Coordinate new hire orientation, training initiatives, and ongoing employee development as needed.
• Administer HR processes including associate relations, disciplinary actions, benefits support, time tracking, and compliance requirements (FMLA, Wage & Hour, ADA).
• Maintain accurate and compliant personnel and clerical records; ensure proper document retention and reporting.
• Support employee engagement, retention, and continuous process improvement initiatives.
• Prepare routine activity, operational, and business reports for management review.
• Collaborate with accounting on billing, collections, payments, and tracking operational efficiencies.
• Utilize office systems and software to improve workflow efficiency and productivity.
• Perform additional administrative or HR duties as assigned.

Qualifications:

• Minimum of 5 years of administrative/office management experience, with 3 years of HR experience (may be concurrent).
• Strong knowledge of office operations, HR practices, and compliance requirements (payroll, wage & hour, leave administration).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and other office systems.
• Demonstrated ability to explain and administer policies, procedures, and benefits independently.
• Experience in a high employee-contact environment.
• Excellent written, verbal, organizational, and time-management skills.
• Working knowledge of financial reporting, bookkeeping, or accounting practices preferred.
• Strong work ethic, attention to detail, and commitment to quality and customer service.

Core Linen Services is an equal opportunity employer. At CLS, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: CLS will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Core Linen Services will be compensated commensurate with experience, which includes an attractive base salary and benefits. •Medical •Dental •Vision •Life Insurance/AD •Disability Insurance •Retirement Plan •Paid Time Off •Holiday Time Off (varies by site/state) •Flexible Spending Accounts (FSAs)