Master Scheduler

The Master Scheduler is responsible to plan, staff and schedule personnel resources according to applicable policies, standards and contract requirements.  They ensure adequate coverage of all security posts and essential positions and is also responsible to monitor all workforce management processes at the local facility level.  In addition, they will manage schedule/shift adjustments to optimize schedule adherence and provide overall staffing efficiencies.

• Implement and maintain the approved workforce management platform at the local facility level to include but not be limited to the development of shift rosters for each shift, scheduling of annual in-service training and partner-mandated training; determines the appropriate number of scheduled absences allowed per day and coordinates leave requests in accordance with policy to ensure adequate coverage of posts.
  
• Work with facility management to revise shift cards as needed to provide a fair balance in staff level and in experience on all shifts.  Create schedules, using fair scheduling practices which ensures achievement of safe and secure facility operations; contract compliance; schedule adherence and other financially impacting goals.  Make adjustments accordingly.
• Member of the Incident Command System working directly with facility management to provide updated staffing and schedule information.  Develop working partnerships with the Human Resources, Payroll and Training departments to ensure items impacting schedules and shift rosters are properly communicated and documented.
• Serve as the primary contact for the overtime tracking process. Key overtime reasons into Kronos.
• Conduct weekly meetings with facility management to discuss issues related to any schedule impacting items.
• Ensures that each employee receives required training and verifies that all training requirements are satisfied prior to scheduling employee.
• Domestic US travel may be required