What are the responsibilities and job description for the Desktop Deployment Technician position at Core BTS?
Desktop Deployment Technician (Traveling) – Upstate New York
Location: Cooperstown, NY and surrounding Upstate New York region
Duration: 3 Month Contract (Potential Contract-to-Hire)
Schedule: Monday–Friday, Day Shift (8:00 AM Start)
Travel: Required (Mileage Reimbursed)
Position Overview
We are seeking multiple Desktop Deployment Technicians to support a large-scale enterprise workstation replacement initiative across Upstate New York. This project involves replacing approximately 3,400 desktop and laptop computers at healthcare and administrative facilities throughout a 6,000-square-mile service area.
This is an excellent opportunity for IT professionals who enjoy hands-on work, traveling to multiple locations, and supporting large enterprise deployment projects. High-performing consultants may have the opportunity to transition into permanent positions upon successful completion of the project.
Key Responsibilities
- Unbox, inventory, and prepare new desktop and laptop equipment for deployment.
- Label, package, and stage equipment for transportation to remote office locations.
- Travel to various facilities throughout the region to replace existing workstations.
- Disconnect legacy equipment and install new desktops, laptops, monitors, docking stations, and peripherals.
- Perform basic workstation setup, connectivity verification, and functional testing.
- Coordinate with Desktop Engineering teams to ensure devices are deployment-ready.
- Transport replaced equipment back to designated staging areas for inventory and disposition.
- Maintain accurate asset tracking and deployment documentation.
- Follow established deployment procedures while meeting project timelines and quality standards.
- Deliver professional, customer-focused support during onsite deployments.
Qualifications
- Experience with desktop deployments, hardware refreshes, or IT field services.
- Experience installing desktops, laptops, monitors, docking stations, and peripherals.
- Basic troubleshooting skills for Windows workstations and hardware.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to lift and transport computer equipment.
- Valid driver's license and reliable transportation.
- Ability and willingness to travel throughout the assigned region, including occasional drives of up to two hours.
Preferred Qualifications
- Previous experience supporting large-scale desktop deployment or hardware refresh projects.
- Experience with asset management and inventory tracking.
- Familiarity with enterprise IT environments.
- Healthcare IT experience is a plus but not required.
What We're Looking For
- Dependable, self-motivated professionals with a strong work ethic.
- Candidates who are local to the Upstate New York region and able to report to project sites by 8:00 AM.
- Team players who can work independently while collaborating with project managers and technical teams.
- Individuals who enjoy working in the field and are comfortable traveling between multiple locations.
Project Highlights
- Immediate project with an anticipated duration of six months or longer.
- Opportunity to support one of the largest workstation replacement initiatives in the region.
- Potential for contract-to-hire opportunities for high-performing consultants.
- Mileage reimbursement provided for project-related travel.
- Multiple openings available with immediate start dates
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off