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Mortgage Operations Assistant

Corda Credit Union
Rapids, IA Full Time
POSTED ON 11/19/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Mortgage Operations Assistant position at Corda Credit Union?

Corda Credit Union values every employee and recognizes the essential role each person plays in our success. We are currently seeking a motivated, detail-oriented individual to join our Cedar Rapids office on-site as a Mortgage Operations Assistant. In this role, you will support our Operations Team by providing internal and external mortgage loan processing assistance, helping to ensure accuracy, efficiency, and full compliance throughout every stage of the process.

As a Mortgage Operations Assistant, you will be responsible for various tasks related to first, second mortgage, home equity, and loan origination and servicing. Attention to detail, strong critical thinking skills and the ability to multi-task are essential to this position. The right candidate will have the ability to work effectively and accurately in a deadline-orientated environment, have excellent verbal and written communication skills and strong organizational skills. Knowledge of Windows environment and proficient computer skills are also necessary.

Responsibilities

  • Perform compliance analysis of new mortgage loan files to assure complete documentation
  • Process and service mortgages sold on the secondary market. This includes filing reports, balancing GLs and ensuring document retention as needed.
  • Provide problem resolution and research support to other members of the staff by providing information to handle related member inquiries thoroughly and professionally
  • Process mortgage-servicing document inquiries regarding homeowners insurance, adjustable-rate mortgage rate changes, property taxes, and escrow analysis generation
  • Handle mortgage servicing areas of paying and tracking homeowners insurance and processing adjustable rate mortgage rate changes, send appropriate letters notifying members of the change in rate, pay property taxes, conduct escrow analysis addressing member inquiries.

Corda Credit Union Employee Benefits Include

  • Paid time-off (PTO), paid sick time off (STO), and paid holidays
  • Time-off earned for volunteering in the community
  • Paid Parental Leave
  • Generous medical and dental benefits package
  • 401(k) with a great employer match (tiered up to a 200% match)
  • On-site workout facilities and locker room
  • Employer-paid life insurance
  • Advancement opportunities (we love to help you grow!)
  • Tuition reimbursement and on-going professional education
  • Great co-workers and a collaborative culture

Our mission is to be partners in a successful future with our members and employees by providing caring financial services and community support. Our employees create the lighthearted, caring, family environment that we are known for in our community.

If it sounds like you and Corda Credit Union would be a good fit, please submit your cover letter and resume.

Salary.com Estimation for Mortgage Operations Assistant in Rapids, IA
$47,300 to $59,192
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