What are the responsibilities and job description for the Hotel Restaurant Manager position at CoralTree Hospitality?
Overview
We are seeking an experienced and service-driven Restaurant Manager to lead daily operations of our hotel’s food and beverage outlets. This role is responsible for delivering exceptional guest experiences, driving financial performance, and leading a high-performing team in a fast-paced hospitality environment. The ideal candidate is a hands-on leader with a passion for hospitality, strong operational knowledge, and a commitment to service excellence.
Responsibilities
Operations & Guest Experience
We are seeking an experienced and service-driven Restaurant Manager to lead daily operations of our hotel’s food and beverage outlets. This role is responsible for delivering exceptional guest experiences, driving financial performance, and leading a high-performing team in a fast-paced hospitality environment. The ideal candidate is a hands-on leader with a passion for hospitality, strong operational knowledge, and a commitment to service excellence.
Responsibilities
Operations & Guest Experience
- Oversee daily restaurant operations, ensuring consistent service standards and guest satisfaction
- Lead floor operations during peak service periods to ensure smooth execution
- Resolve guest concerns promptly and professionally
- Ensure compliance with all health, safety, and sanitation standards
- Maintain restaurant appearance, cleanliness, and ambiance at all times
- Recruit, train, schedule, and develop restaurant staff
- Coach and motivate team members to deliver outstanding hospitality
- Conduct pre-shift meetings to communicate priorities and service standards
- Manage performance issues and provide ongoing feedback and development
- Foster a positive, team-oriented culture
- Manage labor scheduling to align with business levels
- Control costs including labor, food, beverage, and supplies
- Assist with inventory management and ordering
- Monitor sales performance and identify opportunities to increase revenue
- Ensure accurate cash handling, POS usage, and reporting
- Work closely with the culinary team to ensure menu execution and quality
- Partner with hotel leadership to support group events, banquets, and promotions
- Support hotel-wide initiatives and standards
- Contribute ideas to improve service, efficiency, and profitability
- Minimum 2–3 years of restaurant management experience (hotel or full-service restaurant preferred)
- Strong leadership, communication, and interpersonal skills
- Open availability working various shifts and hours.
- Proven ability to manage labor, control costs, and drive guest satisfaction
- Knowledge of food and beverage operations, service standards, and POS systems
- Ability to work flexible schedules, including evenings, weekends, and holidays
- ServSafe certification (or ability to obtain)
- Hotel restaurant or lifestyle hotel experience
- Experience working with group business and banquets
- Knowledge of beverage programs, wine, and cocktails