Guest Experience Agent

Join us for this incredible opportunity at Wild Dunes vacation Rentals, located in the Isle of Palms, South Carolina, to be part of our Guest Services Experience Team as a full-time Guest Experience Agent. CoralTree Residence Collection is recognized as the outstanding choice for managing premium and luxury residential resorts, vacation homes, and hotels, defined by people with genuine purpose, pride, and a sense of place.

Responsibilities

Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
• People Person. The best part of serving others is creating guest experiences that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
  
  

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

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