What are the responsibilities and job description for the Dental Scheduling Coordinator position at Copperfield Family Dental?
Overview
FLUENT bilingual in Spanish AND English are a MUST.
We are seeking an experienced, highly organized and detail-oriented Scheduling/Patient Coordinator to join our dental practice!
The ideal candidate will be responsible for managing patient check-ins/outs, collecting insurance information and payment, coordinating with clinical staff, and ensuring smooth office operations.
Experience in a dental office, as well as familiarity with dental terminology and processes; are highly valued.
This role requires excellent communication skills, proficiency with various software systems and a strong understanding of administrative procedures.
The Scheduling/Patient Coordinator plays a vital role in delivering exceptional patient service while maintaining compliance with HIPAA regulations and documentation standards.
Duties
- Scheduling optimization and management
- Check in and out patient appointments efficiently, using Dentrix dental software
- Process payments and documents while keeping patient confidentiality
- Handle multi-line phone systems with professional phone etiquette to assist patients and providers
- Support other front desk operations with managing cancellations and rescheduling
- Provide excellent customer service to patients by addressing inquiries promptly and courteously
- Manage patient records and review documentation for accuracy
- Other tasks, as necessary
Experience
- Again, FLUENT bilingual in Spanish AND English are a MUST
- Prior experience in a dental office setting is preferred
- Proficiency with dental practice management software (Dentrix) experience
- Basic knowledge of dental insurance verification and processing
- Strong computer skills and multi-line phone systems
- Organizational skills with the ability to manage multiple priorities efficiently
- Previous experience within dental front desk roles
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Health insurance
- On-site gym
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21