What are the responsibilities and job description for the Inside Sales Associate position at Copper River Family of Companies?
Copper River Government Solutions is seeking a driven and detail-oriented Inside Sales Associate to support its Federal Sales team. This role is responsible for assisting in the development of new business opportunities while maintaining strong relationships with existing customers. The ideal candidate will combine sales acumen, administrative precision, and customer-focused communication to help drive revenue growth and ensure a high level of client satisfaction.
Responsibilities (include but are not limited to):
- Partner with Account Executives to develop and execute strategic sales approaches
- Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns
- Coordinate and manage lead generation campaigns and prospecting activities
- Qualify leads and schedule meetings or opportunities for Account Executives
- Maintain and expand prospect and customer data within the CRM system
- Generate customer quotes, proposals, and contracts
- Support demand generation efforts through cold calling and outreach campaigns
- Identify key decision-makers within target organizations to initiate the sales process
- Recommend products and services that enhance customer satisfaction and profitability
- Support reseller and partner communications throughout the sales cycle
- Track and report on sales activities, pipeline progress, and market conditions
- Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments
- Present product features, pricing, and terms while preparing sales documentation
- Maintain accurate and up-to-date CRM records and sales reports
- Stay current on market trends, customer preferences, and product offerings
- Assist with marketing initiatives, including trade shows, events, and vendor engagements
- Respond to routine product inquiries and escalate as needed
Essential Job Qualifications and Requirements:
- Education and Certifications:
- Bachelor's degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
OR - Equivalent combination of education and at least 4 years of relevant business experience
- Bachelor's degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
- Required Experience:
- 2-5 years of inside sales, sales support, or related experience
- Experience supporting Federal or government sales environments is a plus
- Required Skill and Competencies
- Strong customer service orientation with the ability to build and maintain relationships
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Experience working with Customer Relationship Management (CRM) systems
- Excellent written and verbal communication skills
- Strong analytical, organizational, and problem-solving abilities
- High attention to detail with strong follow-up and time management skills
- Self-starter with the ability to manage multiple priorities in a fast-paced environment
- Physical Requirements
- Ability to lift and move trade show materials and equipment as needed
About Copper River & The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, regular associates at Copper River.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.