What are the responsibilities and job description for the Inside Sales Representative position at Copper and Brass Sales at thyssenkrupp Materials NA?
Company Description tk accelis Materials Plus, formerly Copper and Brass Sales, is a leading metals service center and supply chain partner serving customers across North America. Founded in Detroit in 1931, the organization has grown from a nonferrous metals supplier into a broad provider of materials, value-added processing, manufacturing support, and tailored supply chain solutions. The company offers an extensive range of nonferrous metals and alloys, supported by material expertise and a network of strategically located facilities. Its capabilities include precision processing, fabrication services, inventory management, transportation, and customized programs that help customers improve efficiency and manage costs. tk accelis Materials Plus supports diverse industries such as aerospace, automotive, defense, electrical power distribution, medical, data centers, semiconductors, and oil and gas, with a strong commitment to reliable service and customer-focused support.
Role Description The Inside Sales Representative is a full-time, on-site role based in Dayton, OH, responsible for managing customer inquiries, orders, and day-to-day sales activities. This role involves building and maintaining relationships with existing and new customers, preparing quotes, processing orders, and coordinating with operations and logistics teams to ensure on-time delivery. The Inside Sales Representative will identify opportunities for additional product and service offerings, support lead generation efforts, and collaborate with account managers to grow business within assigned territories. Daily responsibilities include responding to customer requests, resolving issues, updating CRM and sales records, and providing accurate product and pricing information in line with company standards and policies. The role requires consistent communication with internal stakeholders to align customer needs with inventory, processing capabilities, and supply chain solutions.
Qualifications
Role Description The Inside Sales Representative is a full-time, on-site role based in Dayton, OH, responsible for managing customer inquiries, orders, and day-to-day sales activities. This role involves building and maintaining relationships with existing and new customers, preparing quotes, processing orders, and coordinating with operations and logistics teams to ensure on-time delivery. The Inside Sales Representative will identify opportunities for additional product and service offerings, support lead generation efforts, and collaborate with account managers to grow business within assigned territories. Daily responsibilities include responding to customer requests, resolving issues, updating CRM and sales records, and providing accurate product and pricing information in line with company standards and policies. The role requires consistent communication with internal stakeholders to align customer needs with inventory, processing capabilities, and supply chain solutions.
Qualifications
- Candidates should possess strong Inside Sales skills, including handling inbound inquiries, preparing quotes, and closing orders.
- Candidates should possess Customer Service and Customer Satisfaction skills to respond promptly, resolve issues, and maintain long-term customer relationships.
- Candidates should possess Lead Generation and Account Management skills to identify new opportunities, grow existing accounts, and support territory sales strategies.
- Candidates should have solid communication, negotiation, and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
- Candidates should be comfortable using CRM systems, order entry software, and basic office applications for documentation and reporting.
- Relevant experience in metals, manufacturing, or industrial distribution environments is beneficial.
- A high school diploma is required; an associate or bachelor’s degree in business, sales, or a related field is preferred.
- Ability to work on-site in Dayton, OH, manage multiple priorities, and maintain accuracy in a fast-paced environment.