What are the responsibilities and job description for the Copier Repair Technician position at CopierBlowout.com?
CopierBlowout.com, a fast-growing business technology integration company headquartered in Melville NY, has an immediate need for a Copier Service Technician
.
Purpose
ability to handle a high degree of troubleshooting ability and is capable of handling the full array of products serviced by CopierBlowout.com. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with CopierBlowout.com services and products, thereby influencing the sales of our office equipment and print solutions.
Responsibilities
- Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
- Assist with the development of AEs assigned to the Field Service Team through technical assistance and product symptom / solution sharing
- Manage the utilization of assets and resources to achieve targeted financial results and create superior value for CopierBlowout.com and our customers
- Analyze customer needs, recognize business opportunities, and influence sales volume growth
- Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
- Complete all administrative aspects of the job on time and error-free
- Provide accurate feedback with call close information, parts usage reporting and customer meter readings
- Perform other activities that support CopierBlowout.com and our service organization
Job Related Dimensions
- Technical knowledge/skills
- Analysis (problem identification)
- Attention to Detail
- Customer service orientation
- Business skills
- Communications – verbal and written
- Planning and organizing, (work management)
- Teamwork (cooperation)
- Work standards (concern for quality)
- Follow-up
Physical Requirements
Ability to lift 50 pounds. Pull, lift, reach and transport equipment parts and boxes.
Note: This job description is not intended to be all inclusive. Other duties and responsibilities may be assigned as needed to meet the needs of the organization.
Job Type: Full-time / Part-Time
Education:
- High school or equivalent (Required)
License:
- Valid Drivers License (Preferred)
Job Types: Full-time, Part-time, Contract
Pay: From $25.00 per hour
License/Certification:
- Driver's License (Preferred)
Work Location: On the road
Salary : $25