Health Scholar Assistant

Recruitment and Enrollment

· Drive recruitment through various student engagement methods, increasing participation in program

· Manage consistent and diverse outreach communications, including electronic and print materials, to wide audience

· Develop marketing materials, such as campaigns and/or social media announcements

· Facilitate scheduled informational sessions, presenting program overviews and answering participant questions

· Respond to applicant phone and email inquiries in a timely manner

· Maintain program data such as trackers to ensure organization of enrollment processes

· Prepare materials for orientation and interviews

· Schedule and conduct virtual interviews with program applicants

· Support recruitment efforts by attending job/major fairs, distributing flyers on campus, or facilitating open house events

· Present program overviews to classrooms on college campuses

· Compose communication to applicants regarding their current status and next steps

· Oversee all applicants’ health records, background checks and drug screens, ensuring records are compliant with health system policies and are filed appropriately

· Assist COPE Health Solutions staff in planning for and executing file audits of active files to ensure compliance

· Assist COPE Health Solutions staff in auditing online platform profiles to ensure accuracy

· File paperwork as appropriate

· Audit online records to maintain accuracy

· Update information in online platforms as needed

· Work with the Scholars to ensure that Scholars are appropriately scheduled for weekly shifts

· Assist COPE Health Solutions staff to ensure that monthly hours are entered into online platform as appropriate and that timesheets are filed

· Assist COPE Health Solutions staff to ensure that all weekly trackers are completed on a weekly basis

· Support COPE Health Solutions staff to facilitate training workshops

· Assist COPE Health Solutions staff to deliver lectures and skill stations on quarterly training dates

· Assist COPE Health Solutions staff to administer written and practical exams

· Maintain an operational work plan as required by the Program Manager

· Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld

· Assist with scheduling, space reservations and coordinating for meetings

· Attend and participate in Leadership Team and Executive Team meetings

· Maintain an open line of communication up and down the chain of command including bringing all questionable or “red flag” situations and matters to the Program Manager or Regional Manager

· Assist in the efficient execution of operations of program

· Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager

· Graduated from a college or university preferred

· Enrolled in or graduated from the Health Scholar Program preferred

· Strong customer drive and dedication to quality and success

· Excellent interpersonal, oral and written communication skills

· Excellent customer service skills

· Detail-oriented and able to work well independently

· Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment

· Flexible with work hours, able to travel, and be able to work on evenings and weekends as need arises

· High level of proficiency of Microsoft Office programs (Outlook, Word, Excel and PowerPoint)

COPE Health Solutions is a national mission-driven consulting firm that partners with health system and payor clients and provides them with the tools, services and advice they need to be leaders in the health care industry. We are passionate about health care, with roots as a non-profit organization dedicated to providing health education to the underprivileged and underinsured. Today, we are the partner of choice for providers and payors across the United States who are committed to success in the new value-based payment environment. We also develop the diverse talent needed to fill future health care roles. COPE Health Solutions maintains corporate offices in downtown Los Angeles and midtown Manhattan with teams across the country in major markets including Texas, the Northwest, Florida and the Northeast. Our firm currently has over 100 employees partnering with health systems and health plans across several states and enrolls over 4,000 students annually in our educational programs, with a growing national and global presence. COPE Health Solutions has a proven track record in all aspects of strategy, population health management, Medicare/Medicaid transformation and workforce training across the continuum.

To apply for this position, or to view all available positions, visit us at

 https://copehealthsolutions.com/careers/open-positions/.