What are the responsibilities and job description for the Medical Records Tech position at COPC Brand?
This position is responsible for processing, retrieving, releasing and managing/scanning patient health information.
- Full-Time/Benefits Eligible
- Monday - Friday - 8 hours per day
- Columbus, OH (hybrid role)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Retrieving and processing incoming faxes in the fax inbox
- Retrieving and processing incoming mail
- Scanning and indexing patient documents into the patient’s electronic health record (EHR)
- Assigning release of information (ROI) requests to members of the team accurately and appropriately
- Retrieving patient information and releasing it via fax, mail, or in person to patients or non-billable entities upon receiving a valid request.
- Retrieving patient information and releasing it to our copy service for billable accounts upon receiving a valid request.
- Answering, tracking, and making calls to COPCP offices, patients, our copy service, and third parties regarding releases and patient portal issues.
- Creating PDFs of medical records for reference upon request.
- Entering data into the patient’s EHR record accurately.
- Keeping excel logs of needed data.
- Reaching and maintaining productivity goals set forth by management.
- Maintaining, protecting, and distributing PHI according to federal and state regulations.
- Other duties as set forth by management.
Education, Licensures & Certifications
- High school diploma or equivalent.
Knowledge, Skills & Abilities
- Knowledge of medical terminology and experience in a hospital or medical office setting is preferred.
- Skills and Abilities include
- Strong computer skills
- Excellent telephone etiquette
- Excellent customer service
- Basic word and excel knowledge
- Work well with others
- Multi-tasking
- Self-Starter
- Well organized
- Attention to detail