What are the responsibilities and job description for the Clinical Assistant - Westerville Internal Medicine position at COPC Brand?
The Clinical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.
- Part-Time
- Monday, Tues, Wed, Less than 19 hours per week. First Shift Hours.
- Westerville, OH
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Work closely with the clinical care team to deliver the best care for our patients.
- Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
- Collaborate with other care team members to address gaps in care (chart prep).
- Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
- Act as a patient advocate to ensure highest quality of care for our patients.
- Interview patients regarding medical concerns and obtain medical history.
- Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
- Responsible for preparing injections
- Assist in performing routine medical procedures as requested. Including casting, taping, and splinting
- Assisting with Home Exercise Programs.
- Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
- Communicate test results to patients as directed.
- Assist in patient education with related educational tools, periodicals, flyers, and handouts.
- Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
- Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
- Attend meetings and participate in classroom activities as needed.
- All other duties as assigned.
QUALIFICATIONS:
Education, Licensures & Certifications
- Required: High school diploma or GED
- Preferred: Athletic Trainer, State Tested Nursing Assistant (STNA), Emergency Medical Technician (EMT), Phlebotomist , Medical Assistant, LPN, or equivalent clinical background/training. Previous experience as a Patient Service Representative also considered.
- Preferred: Prior experience in Pain Management
Knowledge, Skills & Abilities
- Ability to maintain confidentiality at all times
- Ability to react calmly and effectively in emergency situations
- Ability to interpret and apply guidelines and procedures
- Ability to communicate clearly and document efficiently in an electronic health record
- Ability to efficiently work within an electronic health record
- Self-disciplined, energetic, passionate, and innovative
- Knowledge and understanding of medical practices
- Knowledge of patient care and examination procedures
- Knowledge of medical terminology
- Knowledge of examination, diagnostic, and treatment room procedures
- Knowledge of common safety hazards and precautions to establish a safe work environment
- Skill in assisting in a variety of treatments and medications, as directed
- Skill in taking vital signs
- Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
- Customer service skills; social perceptiveness and service oriented