Counter Service Associate

At Copain, we bring together the comfort of a neighborhood café with the craft of a true boulangerie. Guests visit us for hand-crafted pastries and naturally leavened breads, all served through our approachable counter service. From retail items to made-to-order coffee and specialty drinks, we create a warm atmosphere for the community to enjoy good food and good company.

We are hiring Counter Service Associates to join our opening team at Copain Ballantyne. In this role you will support the daily operations of the counter, from greeting guests and preparing beverages to assembling orders and keeping displays organized. This is an opportunity to help launch a new location and bring Copain’s hospitality and craftsmanship to a growing community.

What You’ll Do

• Welcome and assist guests with a positive and professional attitude
• Prepare coffee drinks, other beverages, and guest orders with accuracy and care
• Stock and display pastries, breads, and retail items consistently throughout the day
• Maintain cleanliness and organization of the counter, dining area, and back-of-house spaces
• Assist with inventory rotation and receiving daily deliveries
• Complete additional tasks assigned by management, including daily opening and closing procedures

What You’ll Bring

• A passion for hospitality and creating a welcoming guest experience
• A positive, team-oriented attitude and willingness to help wherever needed
• Flexibility to work mornings, evenings, weekends, and holidays
• Comfort working in a fast-paced environment with exposure to hot and cold conditions
• Reliability, attention to detail, and a strong work ethic

Why Join Us

• Be part of the opening team at Copain Ballantyne with opportunities to grow as we expand
• Hands-on training and development in both retail hospitality and artisan food service
• A supportive, team-focused workplace built on care, craftsmanship, and community
• Competitive pay, benefits, and employee discounts