Business Systems Senior Analyst

Job Description

About CooperSurgical:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Job Summary:

We are seeking a Sr. Technical Business Analyst to ensure smooth operations for live sites on our platform. Responsibilities include coordinating and managing release activities, configuring system settings, and troubleshooting issues. The role also provides backup support to the Software Engineer for coding and integration tasks. Success requires strong analytical and technical skills, collaboration with cross-functional teams (development, QA, operations), and a focus on continuous improvement.

Responsibilities

Essential Functions & Accountabilities:

• Prioritize, report and manage releases through standard System Development Lifecycle tools such as Azure DevOps or JIRA
• Provide production support and coordination of ticket resolution through standard ticketing system
• Coordinate bug fixes, stakeholder testing and approval of system changes.
• Act as backup to the technical lead for system configuration and code deployment.
• Collaborate with vendors, IT teams, and laboratory staff to ensure LIMS configuration meets requirements.
• Develop test scripts and manage testing cycles with business stakeholders.
• Ensures timely delivery of releases and break-fixes to the Production system.
  
  
  

Travel:

Travel up to 10% may be required.

Qualifications

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Ability to learn new systems and applications quickly.
• Understanding of Object-Oriented Programming (OOP).
• Proficiency in Python and/or Java for reading, writing, and deploying code.
• Strong facilitation skills for requirements gathering and stakeholder engagement.
• Experience producing project documentation (business requirements, trace matrix, use cases, sequence diagrams, UAT plans).
• Ability to collaborate with Stakeholders and guide testers during User Acceptance Testing.
• Excellent written and verbal communication skills; Spanish proficiency is a plus.
• Strong project management and multitasking skills; PMP certification is a plus.
• Famailarity with system and instrument integrations.
  
  
  

Experience:

• 5–7 years as a Business Analyst, with at least 2 years focused on LIMS or similar enterprise systems.
• Experience with enterprise LIMS platforms, Sapio Science experience preferred.
• Minimum 6 months of coding experience in Java or Python.
• Knowledge of 21 CFR Part 11, GLP/GMP compliance.
• Experience designing and implementing laboratory solutions for life sciences, medical devices or pharmaceutical organizations.
• Proven ability to gather business, technical, and functional requirements.
  
  
  

Education:

• BS (or equivalent) in Engineering, related Laboratory Sciences, Computer Science or Business Administration preferred
• PMP or equivalent certification a plus
  
  
  

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, retirement plan parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $XX,000 - $XXX,000. The actual base pay includes many factors, and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.