What are the responsibilities and job description for the Security Guard position at Cooperstown All Star Village?
- Job Title: Security Guard
- Entity: Cooperstown All Star Village
- Reports To: Director of Security
- Pay Range: $17-$19/hr.
- Location: Oneonta, NY
- Anticipated Start Date: 5/30/26
Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.
Position Summary
The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for campers, families, staff, and visitors. This position plays a critical role in monitoring the property, enforcing safety policies, managing access control, and responding promptly and professionally to incidents. The Security Guard serves as both a visible deterrent and a customer service resource, ensuring all guests feel safe and supported during their stay.
Key Responsibilities
- Patrol assigned areas of the property on foot or by vehicle to monitor activity and ensure safety.
- Monitor entrances, exits, and access points to ensure only authorized individuals are on campus.
- Enforce property rules, policies, and safety procedures in a professional and courteous manner.
- Respond promptly to incidents, disturbances, medical situations, or emergencies and follow proper reporting protocols.
- Investigate and document reports of suspicious activity, accidents, or rule violations.
- Provide clear, accurate, and timely written incident reports.
- Assist guests and staff with directions, questions, and general support while maintaining a strong customer service presence.
- Communicate effectively with management and team members via radio and other communication systems.
- Support crowd control and traffic management during events, peak arrival/departure times, and special activities.
- Perform other related duties as assigned.
Qualifications:
- High School Diploma or equivalent.
- Strong interpersonal, customer service, and conflict resolution skills.
- Excellent verbal and written communication skills.
- Ability to remain calm, professional, and decisive in high-pressure situations.
- Ability to work in a fast-paced environment and make sound, independent decisions.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Previous experience in private security, event security, or a related field.
- Additional security, law enforcement, or safety training.
- Prolonged periods of standing, walking, and patrolling the property.
- Must be able to lift up to 50 pounds.
- May be exposed to extreme temperatures and varying weather conditions.
- Must be able to respond quickly to emergencies and navigate all areas of the property.
#CASV
Salary : $17 - $19