What are the responsibilities and job description for the Commercial Refrigeration / Kitchen Service Technician position at Cooperidge Consulting Firm?
Cooperidge Consulting Firm is seeking a Commercial Refrigeration / Kitchen Service Technician for Tech 24, a national leader in commercial foodservice equipment repair.
This is a high-demand, field-based role responsible for the diagnosis, repair, and maintenance of mission-critical equipment in restaurants, grocery stores, and healthcare facilities. We are looking for versatile "Tech 2" level professionals who can manage complex refrigeration systems while also supporting "hotside" kitchen equipment. This position offers significant overtime potential and a clear career path for technicians who pride themselves on first-time fix rates and exceptional customer communication.
Job Responsibilities
- Refrigeration Diagnosis & Repair: Service and repair walk-in coolers/freezers, reach-ins, prep tables, and ice machines.
- HVAC/R Support: Troubleshooting and maintaining rooftop units (RTUs), split systems, and related environmental controls.
- Kitchen Hotside Service: Provide technical support for commercial cooking equipment, including fryers, ovens, ranges, steamers, and industrial dish machines.
- Preventative Maintenance: Execute scheduled maintenance protocols to minimize client downtime and extend equipment lifecycles.
- Advanced Troubleshooting: Interpret complex wiring diagrams and schematics to resolve electrical, mechanical, and gas-related malfunctions.
- Documentation: Maintain accurate digital work orders, parts inventory, and service history for every call.
- Client Relations: Act as a professional brand ambassador for Tech 24, clearly explaining findings and repair solutions to facility managers.
- Regulatory Compliance: Ensure all work meets OSHA safety standards and EPA refrigerant-handling regulations.
- EPA Universal Certification (Type I, II, and III) is highly preferred.
- CFESA or related industry certifications are a significant plus.
- Minimum of two (2) or more years of hands-on Commercial Refrigeration experience is REQUIRED.
- Proven experience with major OEM equipment and commercial hotside appliances.
- Solid track record in a field service environment with independent decision-making authority.
- Technical: Strong mastery of electrical troubleshooting and reading technical schematics.
- Compliance: Valid driver’s license with a consistently clean driving record is mandatory.
- Availability: Willingness to work overtime and participate in a standard on-call rotation.
- Physical: Ability to lift heavy components and work in varied commercial kitchen environments.
- Comprehensive health, vision, and dental insurance plans
- Life insurance coverage
- 401(k) retirement plan with company matching contributions
- Paid time off including vacation, sick leave, and holidays
- Opportunities for career growth and advancement