What are the responsibilities and job description for the Patient Services Rep position at Cooper University Hospital?
Short Description
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.Education Requirements
HIGH SCHOOL OR GEDSalary Min ($)
USD $18.00Salary Max ($)
USD $29.00Salary : $18 - $29