What are the responsibilities and job description for the PATIENT NAVIGATOR position at Cooper University Health Care?
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care. Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.
Experience Required
- Experience working in a healthcare office setting, or community outreach and education required.
- Knowledge of health care, inpatient/outpatient settings, Oncology specific patient population
- Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.
- Ability to take direction, follows through with tasks, and work independently.
- Flexibility, optimism, and a cooperative working style.
Education Requirements
- High School Diploma or Equivalent; clinical training (i.e. MA, CNA, LPN) a plus.
Special Requirements
- Fluency in Spanish preferred.
- Competent in basic computer skills; knowledge of using an electronic health records system preferred.