What are the responsibilities and job description for the Rental Asset Specialist position at Cooper Tacia Management LLC?
At Cooper Equipment Rentals, a new division of Cooper Tacia General Contracting, we're redefining what it means to rent equipment. Backed by decades of experience in construction and powered by a passion for service, we provide dependable tools and trusted support for every job. Whether it's a single-day rental or a long-term project, we help customers work safer, faster and better - because their success is what drives ours.
We are seeking a qualified and experienced Rental Asset Specialist to join our office in New Bern, working Tuesday through Saturday. In this role, you will be responsible for driving revenue through meeting customer needs while serving as a key customer contact and cultivating strong business relationships.
Key Responsibilities
- Greet and assist customers with a friendly and professional demeanor, both in person and over the phone
- Fulfill customer needs by assisting with information regarding equipment availability, rates and rental policies
- Process rental agreements, including checking equipment rates, creating quotes, reserving equipment and opening and closing contracts
- Maintain company data, conduct inventory controls and provide reporting and tracking of daily business activities
- Manage logistics to guarantee prompt equipment drop-off and retrieval
- Conduct daily audit of open contracts and follow up on overdue rentals
- Address and resolve customer issues in a professional and timely manner
- Maintain a clean and organized showroom and counter space with acute attention to detail
- Adhere to all company safety guidelines and protocols
- Perform additional duties as assigned
Requirements
-
Strong customer service and communication skills with professional approach
Ability to safely lift, load, and unload equipment and accessories weighing up to 50 pounds, with or without reasonable accommodation - Ability to multitask in a fast-paced environment
- Excellent written and verbal communication skills
- Must maintain a professional appearance
- Valid driver’s license
What We Offer Our Full-Time Employees
- Health, Vision & Dental Insurance: 100% employer-paid for employees.
- PTO & Paid Holidays.
- 401(k) with 4% employer match.
- Continued education and professional development.
We are an equal opportunity and drug-free workplace. Pre-employment background & drug screening required.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.