What are the responsibilities and job description for the Ambulatory Business Manager - Voorhees and Moorestown Surgery Center position at Cooper Norcross University Hospital?
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
The Perioperative Outpatient Business Manager is responsible for providing strategic, financial, and operational leadership for the outpatient surgery centers located in Moorestown and Voorhees. This position serves as the primary business leader for ambulatory perioperative services, ensuring efficient operations, optimal utilization of operating room resources, strong financial performance, and exceptional patient and physician satisfaction.
- Provide strategic, financial, and operational leadership for the Moorestown and Voorhees Surgery Centers.
- Oversee the day-to-day administrative operations of the surgery centers, including scheduling, registration, patient access, and business office functions.
- Lead operational planning initiatives to optimize operating room utilization, procedural capacity, throughput, and resource allocation. Identify opportunities for cost containment, operational efficiencies, and revenue enhancement while maintaining high-quality patient care.
- Analyze financial performance, productivity, utilization, revenue, expenses, and key operational metrics, implementing action plans to improve outcomes.
- Ensure effective scheduling processes that maximize operating room and procedural suite utilization while supporting patient access goals.
- Provide leadership, coaching, mentoring, performance management, and professional development opportunities for direct reports. Foster a culture of accountability, collaboration, professionalism, customer service excellence, and employee engagement.
- Ensure compliance with organizational policies, regulatory requirements, accreditation standards, and established business practices.
Support sustainable growth strategies by maximizing capacity, utilization, and operational effectiveness across the surgery centers.
Establish performance expectations and monitor employee productivity, accountability, and service standards.
Lead change management efforts and facilitate the successful implementation of operational and organizational initiatives.
Promote teamwork, collaboration, and a positive workplace culture across outpatient perioperative services.
Cooper’s Voorhees and Moorestown Surgery Centers are hospital-run outpatient facilities that follow the same high clinical standards as Cooper’s main surgical facilities in Camden. Both centers provide streamlined, patient-focused care, guiding patients from pre-admission screening and pre-operative preparation through anesthesia, surgery, recovery in PACU, and discharge home the same day. The centers offer a variety of specialties, including general, orthopedic, gastrointestinal, gynecologic, vascular, interventional radiology, and other minimally invasive procedures. Supported by skilled surgical teams and advanced technology, care is designed to reduce pain and complications, promote faster recovery, and help patients return to their normal activities sooner.
Experience Required:- 3-5 years of experience
- Bachelor's Degree
- Communication – Ability to communicate with patients, visitors and coworkers
- Computer and Financial management
- Demonstrates competence in management and leadership skills
Salary Min ($): USD $37.00 Salary Max ($): USD $61.00
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $37 - $61