What are the responsibilities and job description for the Field Service Technician III position at Cooper Machinery Services LLC?
Essential Duties and Responsibilities:
- Plan and execute site installation activities for Reciprocating Compression equipment.
- Act as the subject matter expert (SME) in investigating and resolving customer-reported technical problems with equipment.
- Provide recommendations to customers to remediate operational or service difficulties and offer preventative maintenance procedures as requested.
- Diagnose and correct engine or compressor problems using accepted standard troubleshooting processes.
- Perform equipment testing in the field and supervise minor repairs, major repairs, or corrective maintenance on customer equipment.
- Conduct daily safety training, supervise the completion of safety checks, and report any safety concerns promptly.
- Monitor key operating variables and process data to ensure engine and compressor units operate within design parameters.
- Attend operations meetings on-site with client personnel to proactively identify issues and lead resolution efforts.
- Lead construction activities to ensure adherence to process designs for operational and safety purposes, suggesting improvements based on field experience.
- Establish and cultivate working relationships with key customer contacts, including operators, engineering, and maintenance personnel, to manage long-term and short-term issues proactively.
- Lead safety and environmental reviews, including participation in process hazard reviews.
- Lead troubleshooting and problem-solving efforts with customers, correcting or repairing equipment as necessary.
- Lead turn-around activities for customers, including identification and justification of maintenance processes, procedure writing, equipment inspection, etc.
- Perform additional duties as assigned.
Required Qualifications:
- Minimum of 2 years of experience in Reciprocating Compression.
- Meets all sublevel (FS Technician I & II) requirements.
- Clear, concise, and accurate service reporting is required.
- Education - Complete training for the following:
- Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience.
- Formal training in a technical certificate program.
- Technical training in the oil and gas industry or associated industry.
- Mastery of core competencies including advanced special tooling, engine & compressor theory, product knowledge, etc.
- Advanced proficiency in computer skills, including Word & Excel.
- Mastery of product documentation, including blueprints, drawings, schematics, BOM, etc.
- Advanced leadership skills.
Competencies:
- Safety focused, service-oriented, and business-focused mindset.
- Ability to handle multiple tasks successfully and adapt quickly to changing needs.
- Mature with the ability to take direction and think on the fly based on the type of work and needs of the customer/business.
- Professional administrative and organizational skills.
- Results-oriented with a sense of urgency.
- Excellent verbal and written communication skills, along with above-average interpersonal skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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