Maintenance Technician

Job Summary:

The HVAC Maintenance Technician plays a vital role in ensuring the efficiency, reliability, and longevity of residential HVAC systems through comprehensive preventative maintenance services. This position is ideal for individuals enrolled in a technical training program or those with foundational experience in the HVAC trade who are eager to develop their skills and advance their careers. Cooper Heating and Cooling is committed to fostering technical excellence by providing structured training, mentorship, and clear career progression opportunities. To succeed in this role, technicians must demonstrate a strong commitment to learning, professional growth, and adherence to industry best practices. Punctuality, reliability, and excellent customer service skills are essential, as we highly value professionalism and customer satisfaction.

Key Responsibilities:

Technical Duties:

• Perform routine maintenance on residential HVAC systems, including cleaning, inspections, and minor adjustments.
• Assist senior technicians with diagnostic testing and minor repairs.
• Identify and document potential system issues and recommend solutions.
• Ensure equipment is operating efficiently and safely according to manufacturer guidelines.
• Maintain accurate service records and documentation for customer and company use.
• Adhere to all company safety protocols and industry best practices.
• EPA certification is required for any refrigerant-related maintenance.

Customer Service & Communication:

• Provide professional and courteous service to customers.
• Explain maintenance findings and recommendations in a clear, customer-friendly manner.
• Offer and explain Cooper Heating and Cooling’s GCM maintenance plans to customers as part of proactive system care.
• Build rapport with customers to establish trust and long-term service relationships.
• Demonstrate punctuality and reliability to ensure a consistent and professional customer experience.

Training & Career Development:

• Participate in ongoing company-sponsored training and mentorship programs.
• Work toward obtaining industry certifications such as EPA and NATE.
• Gain hands-on experience to transition into higher roles within the company.
• Show consistent progression in skills and responsibilities as part of the company’s structured technician development path.

Operational & Safety Compliance:

• Follow all company policies and safety procedures to ensure a secure work environment.
• Keep work areas, tools, and equipment clean and organized.
• Complete required paperwork and service documentation accurately and on time.
• Participate in the company’s on-call rotation, including holidays, for emergency maintenance services as experience progresses.

Qualifications & Requirements:

• Enrolled in or a graduate of a technical training program, or equivalent field experience.
• Basic knowledge of HVAC systems and mechanical aptitude.
• Strong willingness to learn and grow within the industry.
• Must actively participate in training and show progression in skills.
• Excellent customer service and communication skills.
• Punctuality and reliability are essential.
• Valid driver’s license with a clean driving record.
• Ability to work in various weather conditions and lift up to 75 lbs.
• EPA certification required for any refrigerant-related maintenance.

Benefits & Compensation:

• Competitive hourly wage with performance-based incentives.
• Health, dental, and vision insurance options available.
• 401(k) with company match.
• Paid time off and holidays.
• Hands-on training and structured career advancement opportunities.
• Company-provided larger tools and uniforms.

​​​​​​This job posting will close on March 27, or sooner if the position is filled.

Salary : $18 - $30