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Part-time dental front desk administrator

Cooper Family Dentistry
Gastonia, NC Part Time
POSTED ON 3/18/2026
AVAILABLE BEFORE 5/17/2026

Job Overview
We are seeking a motivated and detail-oriented Part-time Dental Front Desk Administrator to join our dynamic dental team. This vital role combines exceptional patient service with efficient administrative support, ensuring smooth clinic operations and a welcoming environment for all patients. The ideal candidate will possess strong communication skills, proficiency with dental and medical office systems, and a passion for delivering outstanding customer care. This position offers flexible hours and an opportunity to grow within a supportive healthcare setting.

Duties

  • Greet patients warmly, verify insurance coverage, and facilitate patient intake processes using Eaglesoft
  • Schedule appointments, manage cancellations, and coordinate patient flow efficiently through multi-line phone systems and electronic scheduling tools
  • Verify insurance benefits, perform insurance claims submissions, posting payments, and follow up on outstanding payments. Sending and coordinating referrals.
  • Provide exceptional patient service by answering inquiries professionally, managing phone etiquette, and assisting with intake procedures while maintaining confidentiality under HIPAA guidelines

Qualifications

  • Prior experience in dental office administration, with familiarity using Dentrix, Eaglesoft, or similar practice management software
  • Demonstrated customer service skills with a focus on professionalism and attention to detail in a fast-paced environment
  • Knowledge of HIPAA regulations and medical documentation review procedures
  • Strong organizational skills with the ability to manage multiple tasks efficiently while maintaining accuracy in documentation and scheduling

Join us in delivering top-tier dental care while supporting our patients through compassionate service and administrative excellence. We’re committed to fostering a positive work environment where your skills can thrive!

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: 20 per week

Benefits:

  • 401(k) matching
  • Paid sick time
  • Paid time off
  • Uniform allowance

Work Location: In person

Salary : $18 - $23

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