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Kitchen Director (Back of House)

Cooper Connect
Rochester, NY Full Time
POSTED ON 11/21/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Kitchen Director (Back of House) position at Cooper Connect?

Company: Chick-fil-A Citygate

  • Alex Crawford, the Owner/Operator, is a brand new Chick-fil-A Operator
  • He previously worked for Geico, where he was known for his customer service and leading teams to success while having fun
  • GRAND OPENING Chick-fil-A: be a part of a brand new restaurant, with state of the art equipment
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000 winners in 2024

Value and Appreciate Employees

  • Health, Dental, and Vision Insurance
  • Paid Vacation
  • 401k Matching
  • Relocation Assistance
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for an detail-oriented and collaborative Kitchen Director to join our team at Chick-fil-A. This is a high-impact, hands-on leadership role for someone who is passionate about food safety, operational excellence, and building great teams. This role requires strong decision-making, the ability to create systems that support growth, and the leadership skills to bring clarity and calm in high-pressure situations. You’ll have the authority and autonomy to own the kitchen while being backed by a leadership team that is transparent, supportive, and invested in your long-term success.

Your Impact

  • Oversee all daily operations in the Back of House and lead a team of 30 team members
  • Maintain and champion food safety procedures
  • Collaborate with senior leadership and fellow Directors to set and execute weekly, monthly, and yearly goals
  • Build a high-performance team through coaching, goal setting, and accountability
  • Lead with a proactive and self-directed approach and lead others to do the same
  • Promote a culture of care, safety, and excellence every day in the kitchen

Background Profile

  • Open Availability (required)
  • 2 years of previous restaurant experience (required)
  • Previous Chick-fil-A experience (preferred
  • Kitchen experience (highly preferred)
  • Desire to lead yourself and others

Apply now and you will be contacted ASAP.



Salary : $52,000 - $62,400

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