Chick-fil-A Training Manager

Company: Chick-fil-A Florissant

• Owner/Operator Korian lives out Truett Cathy's vision: At Chick-fil-A, we believe we are not just in the chicken business — we are in the people business.
  
• Chick-fil-A Florrisant is a fast scaling business with consistently strong sales growth they are building a leadership team that can support the next stage of growth.
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000 winners in 2024
  

Value and Appreciate Employees

• Health Insurance with employer contribution
  
• Paid Vacation
  
• Retirement with employer matching
  
• ​Sundays off
  
• Growth path into Senior Director-level leadership
  
• Opportunity to build and own a scalable training program
  
• Work directly with senior restaurant leadership
  
• Leadership development in a high-volume Chick-fil-A restaurant
  
• Overtime Available
  

Opportunity

We are looking for a high-capacity Training Director to join our team at Chick-fil-A. This is a hands-on leadership role for someone who can take full ownership of the restaurant’s training program, build structure from the ground up, and create systems that help the business scale.

This leader will be responsible for building a training program that supports new hires from day one through their first 90 days, while also creating continuous training systems for current team members and leaders. The ideal candidate is a strategic builder, strong executor, and confident coach who can identify gaps, gain buy-in, and turn training needs into clear processes that improve restaurant results.

This role is ideal for someone who is hungry to grow, comfortable with ambiguity, and excited to create a program that can eventually expand across the entire restaurant.

Your Impact

• Taking complete ownership of the restaurant’s training program and building scalable systems from the ground up
  
• Creating a structured new-hire training path from day one through day 90
  
• Developing ongoing training programs for current team members, trainers, and leaders
  
• Identifying operational gaps by observing shifts, reviewing data, and partnering with restaurant leadership
  
• Using restaurant performance data, such as food cost, waste, guest experience, and execution trends, to create targeted training solutions
  
• Building buy-in with Team Members, Trainers, Directors, the General Manager, and the Owner/Operator
  
• Developing certified trainers who can execute training standards even when the Training Director is not present
  
• Supporting evening and transition periods where training needs are highest
  
• Creating clear systems, processes, accountability, and follow-up rhythms for training execution
  
• Helping the restaurant grow by building a training program that can scale with increasing sales volume
  
• Maintaining a work environment that ensures food safety, team safety, and operational excellence
  

Background Profile

• 2 years of leadership, training, coaching, teaching, or program management experience
  
• Proven ability to build systems, processes, or programs from scratch
  
• Strong ownership mindset with the ability to operate in ambiguity
  
• Hungry, self-motivated, and energized by building something new
  
• Strong communicator who can gain buy-in from multiple stakeholders
  
• Able to analyze gaps and turn observations into practical training solutions
  
• Comfortable working a flexible schedule, including evenings as needed
  
• Restaurant, hospitality, Chick-fil-A, or high-volume operations experience preferred
  
• Passion for Chick-fil-A’s values and developing people
  

Apply now and qualified candidates will be contacted ASAP.