What are the responsibilities and job description for the Chick-fil-A High-Volume Restaurant Shift Leader ($19.00 - $24.00/hour) position at Cooper Connect?
Company: Chick-fil-A Ingleside / Security Square
- This is a fast-growing, multi-unit Chick-fil-A team with clear pathways to grow into senior leadership and director-level roles
- Chick-fil-A Ingleside is deeply invested in the Catonsville community, including: Adopt-A-Highway partnerships, Sponsorship of SOY (Save Our Youth) - a police mentoring and advocacy program
- Our restaurant has earned two of Chick-fil-A’s highest honors: Champions Club and Symbol of Success
- Chick-fil-A is consistently recognized nationally for customer satisfaction, workplace culture, and community impact
Opportunity
This is a hands-on, high-volume leadership position inside a fast-paced, systems-driven Chick-fil-A restaurant serving hundreds of guests daily.
We are looking for leaders who:
- Thrive in structured environments
- Love developing people
- Hold high standards consistently
- Believe care and accountability go together
This role is designed to develop strong shift leaders into high-impact restaurant operators. The first 30 days are immersive and operational. You will work alongside the team in both Front of House and Back of House positions to master our systems before leading independently.
Leaders who succeed here:
- Ask questions
- Seek feedback
- Take ownership of their growth
- Lead by example under pressure
Your Impact
- Lead shifts of 10–30 team members in a high-volume environment
- Coach performance in real time with both warmth and clarity
- Ensure operational excellence in food safety, speed, and accuracy
- Drive productivity while protecting team morale
- Train and develop emerging leaders
- Model Chick-fil-A hospitality standards
- Execute systems that reduce waste, increase throughput, and improve guest experience
You will be both a culture carrier and a performance driver.
Value and Appreciate Employees
- Health Insurance
- 401K
- Sick leave
- 1 week vacation
- Meals provided while working
- Tuition Discounts at Over 100 Colleges
- Never work on Sundays
- Overtime Available
- Career Advancement Opportunities
Background Profile
Required:
- 2 years of leadership experience in a high-volume restaurant or retail environment
- Experience supervising teams of 10 during busy shifts
- Experience coaching team members and holding performance standards
- Open availability, including nights and Saturdays
- Willingness to work hands-on in both FOH and BOH
Preferred:
- Experience training or developing new leaders
- Experience in operationally rigorous brands (e.g., Starbucks, Chipotle, Target, similar high-volume concepts)
- Strong organizational and communication skills
Apply now and you will be contacted ASAP.
Salary : $19 - $24