What are the responsibilities and job description for the Internet Sales Consultant position at COOPER AUTO SALES?
Job Overview
We are seeking a dynamic and motivated Internet Sales Consultant to join our automotive sales team! In this energetic role, you will be the driving force behind our online vehicle sales efforts, engaging with prospective customers through various digital channels. Your enthusiasm and expertise will help transform online inquiries into satisfied customers, ensuring a seamless and exciting car-buying experience. This position offers an excellent opportunity for individuals passionate about automotive sales, customer service, and innovative marketing strategies to thrive in a fast-paced environment. As an integral part of our sales team, you will leverage your skills in negotiation, Internet sales, and customer relationship management to maximize sales opportunities and build lasting client relationships.
Responsibilities
- Engage with potential customers via phone, email, live chat, and social media to promote vehicle inventory and services.
- Develop and manage a robust sales pipeline by qualifying leads, following up diligently, and converting inquiries into deals.
- Conduct comprehensive needs assessments to match customers with the ideal vehicles, emphasizing high-end sales and upselling opportunities.
- Negotiate pricing, trade-in values, financing options, and deal terms to close sales effectively while ensuring customer satisfaction.
- Utilize CRM software to track interactions, update customer information, and manage follow-up activities efficiently.
- Collaborate with the sales team to support inventory management, marketing initiatives, and promotional campaigns that drive traffic and increase conversions.
- Demonstrate excellent phone etiquette and communication skills to foster trust and rapport with diverse clientele.
- Maintain detailed records of all customer interactions, sales activities, and deal documentation in accordance with dealership policies.
- Support outbound sales efforts through cold calling campaigns aimed at expanding our customer base across various markets.
- Manage inventory online and on the lot.
Experience
- Proven experience in automotive industry sales or retail sales with a strong understanding of automobile features and benefits.
- Skilled in negotiation, deal closing, upselling techniques, and managing a comprehensive sales pipeline.
- Familiarity with CRM software platforms used for customer relationship management; experience with dealership management systems is a plus.
- Strong organizational skills with the ability to handle multiple priorities simultaneously while maintaining attention to detail.
- Excellent communication skills—both verbal and written—with proficiency in phone etiquette and public speaking as needed.
- Multilingual abilities are highly desirable to serve diverse customer bases effectively; bilingual candidates will have an advantage.
- Experience in outbound calling strategies, inventory control, retail math calculations, and automotive marketing initiatives is preferred.
Join us as an Internet Sales Consultant if you’re passionate about automotive sales excellence! Bring your energy, negotiation prowess, organizational skills, and enthusiasm for delivering exceptional customer experiences—your next career adventure awaits!
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
Work Location: In person
Salary : $50,000 - $150,000