Service BDC Agent

Company Description

Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.  
If you’re ready to be a part of an exciting team that’s committed to your success, then we encourage you to continue with this job application. You’ll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you!

Job Description

Jackie Cooper Imports of Tulsa is seeking a Service Business Development Center representative to assist the service staff establish customer appointments. We are looking for customer-focused applicants who are self-motivated with outstanding communication skills and a strong work ethic.  This is a tremendous opportunity for people looking for an exciting career in the automotive industry. 

• Handle inbound calls to set appointments for service department
• Make outbound calls to create more service opportunities
• Assist in service department administrative tasks
• Coordinate with sales department to fulfill post-purchase appointments
• Orchestrate service status checks with service advisors
• Must be available to work 9am - 6pm Monday, Tuesday, Thursday, Friday; and 8am-5pm every Saturday.
• Base hourly rate of $15.50 plus a compilation of task-related bonuses based on performance equals a competitive pay plan with hourly rate potential reaching $22 per hour!

Qualifications

• Exceptional customer service skills and a positive, problem-solving demeanor
• Prior automotive business development coordinator experience preferred, but not required
• Bilingual skills are preferred, but not required
• Professional appearance with excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to work well in a team environment.
• Must be able to pass pre-employments screens.
• Proficient with computers, phones, and basic software.
• Must have a current driver's license in good standing.

Additional Information

Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts

Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.