What are the responsibilities and job description for the Dispatcher position at COOPER AIR FREIGHT SERVICE, INC.?
Company Description
COOPER AIR FREIGHT SERVICE, INC. is a package and freight delivery company headquartered in Memphis, Tennessee. Located at 1081 Arkansas Street, the company is dedicated to providing reliable and efficient logistical solutions. Its location in Memphis positions it strategically within a key logistics hub, ensuring timely and effective services for its customers. COOPER AIR FREIGHT SERVICE, INC. is committed to excellence in delivery and customer satisfaction.
Role Description
This is a full-time, on-site Dispatcher position located in Memphis, TN. The Dispatcher will be responsible for handling drivers with loads to ensure timely execution. Daily tasks include tracking shipments, communicating with drivers, addressing delivery-related inquiries, resolving logistics issues, and ensuring compliance with company protocols and safety standards. The role also involves maintaining accurate records to provide a seamless delivery experience.
Qualifications
- Excellent communication, organizational, and multitasking skills.
- Strong problem-solving abilities and attention to detail for resolving shipment issues efficiently.
- Ability to work in a fast-paced environment and adapt to flexible schedules as needed.
- High school diploma or equivalent is required; additional certifications or training in logistics is a plus.