Business Office Associate

Description

Full-time. The Business Office Associate is responsible for supporting payroll for employees of Cooper Fitness Center as well as account management for membership and clients. This individual will ensure that all debits and credits are accurate and timely. This individual will work alongside other Business Office and Membership Associates to support employee, member and client needs. Must be a team player and have strong organizational skills, attention to detail, communication skills, and customer service skills.

Schedule: Monday - Friday: 8 a.m. to 5 p.m.

About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

• Cooper Clinic's comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.
  
  

Get Cooperized

Business Office Associate Essential Duties & Responsibilities

• Submit daily deposits to bank and accounting department
• Support and produce bi-weekly payroll
• Manage aging balances and collections
• Sort inner office and department mail
• Process sales-tax exemptions on membership dues
• Process membership paperwork
• Produce and deliver monthly membership statements
• Support monthly and quarterly financial reporting
• Manage gift card and package liabilities
• Communicate with Business Office Director daily
• Provide exceptional customer service to all patrons (internal and external)
• Be a team player and perform additional duties as needed
• Attend departmental, team, and company-wide meetings
• Perform any other duties and responsibilities that may be required
• Uphold the COOPER CARES mission statement and attributes
  
  

Requirements

The ideal Business Office Associate candidate will possess

• Must be highly motivated
• Must have excellent communication (written and verbal), organizational, customer service and interpersonal skills
• Must be a self-directed and detail-oriented individual that works well independently and, on a team,
• Proficiency with industry standard word processing, spreadsheet, database, and presentation applications
• Must have a professional, enthusiastic, and caring attitude
• Must have previous administrative experience
  
  

Education And/or Experience

• College degree in business, corporate wellness, finance or related field required
• Must have experience in customer service
• CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)
  
  

Physical Requirements

• Must physically be able to participate in all duties required.
• Lift 50lbs